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Website of On Demand Security Guard Business

Home
Select Your Language
Select Your Currency
Login
Register
Security Guard Profile
User Jobs
Invoice
User Wallet
Security Guard Profile
Security Guard - Manage Gallery
Security Guard - Manage Services
Security Guard - Manage Availability
Security Guard Jobs
Security Guard Wallet
Payment Withdraw Request
Security Guard Company Profile
Company - Manage Security Guards
Add Security Guard
Company Jobs

Admin Panel

Easy Management Tool for Your Security Guard Business

Dashboard
Site Statistics
Admin Groups
Manage Users
Manage Security Guard
Manage Subscription Plan
Manage Company
Manage Sub Service Category
manage Service Type
job later bookings
jobs
Reviews
Payment Report
Geo Fence Locations
Manage Country
God's View
Heat View
Manage Promocode
manage Advertisement Banners
General Settings

Step by Step Graphical Flow Of Security Guard Apps

Loading Screen

User App

User's Application's Splash Screen with App's Logo will be displayed here for 2-3 Seconds. Your logo with your App name will show here.

Security Guard's Application Splash Screen with App's Logo will be displayed here for 2-3 Seconds. Your logo with your App name will show here.

Security Guard App

Introduction Screen

User can see the information related to the Application on the Screen.
With this Screen, the User can flexibly choose the Language as well as currency of their choice. They can proceed for login or register through this Screen.

Security Guard can see the information related to the Application on the Screen.
With this Screen, the Security Guard can choose the Language and Currency of their choice flexibly. They can proceed for login or register through this Screen.

Application Login

The User can login into the App by using their Mobile number.
The User can also login into the App by using Face ID / Touch ID / Social Media Accounts (Google & Facebook) / Apple Account.
After entering the Phone number, user can either enter the OTP or the alphanumeric password. App Owner will decide and set in Admin Panel Settings of what he wants in his App & OTP or Password. OTP can be send either using Twilio or Firebase method.
User can enter alphanumeric Password. (If this is set by the Admin).

Touch Id / Face ID Login (For Android Phone Users)

To activate Smart Login (Finger Print / Face Id), User first need to login/sign up either by mobile number or social media.
After login, user can enable smart login option from his profile section of application.
After enabling this option, user will see the Smart Login option in the login screen on his Device. Next time Users will be able to login using Touch ID / Face ID.

Android Users can login using the Touch ID from their Mobile Phone.
User will be ask to put finger on sensor.
Its hassle free and help you to login using Touch Id.
Note: To activate Smart Login (Finger Print or Face ID), User first need to login/sign up either by Mobile Number or Social Media.

Face Id Detection (For iPhone Users)

In case of iPhone device, User will be ask for Face Detection.
After successful authorization, user will be taken to main/landing screen.
Note: To activate Smart Login (Finger Print or Face ID), User first need to login/sign up either by Mobile Number or Social Media.

Registration

Users can login to the App using Mobile number & Social Media credentials (Facebook or Gmail). There will be multiple steps for registarion.
After entering the Phone number, User will be asked to enter the OTP or password (as set by the App owner).
User can enter his full name in order to register on the App.
User can enter his email address and proceeed ahead. Once User is successfully registered on the App, he can login and use the Apps.

Application Menu / Profile

This section provides the User quick and easy access to the functionalities of the App and also take a look at their profile picture, wallet balance, settings, etc, to name a few.

The Security Guard will get the feasibility to manage their services along with their availability, bank details, documents etc, through the Security Guard On-Demand App efficiently as well as easily. The Security Guard would also be able to take a look through their wallet balance along with the wallet icon.

Choose the Service You Want

User can choose the services they need from the categories listed on the Security Guard App.

From the list of all the different services that are offered on the App, the User needs to select the services that they require, like Personal Security Services, Corporate Guards, Residential Security, Construction Site Security, Industrial Security, Armed Security Services and Event Security etc.
Admin can add/edit/delete the Categories.

user and provider fives feedback to eachother

Security Guard gets online, sets their availability as online and starts accepting requests they receive from the User.

Security Guard would need to slide the button to set their availability as Online on the Security Guard on Demand App so as to start receiving Job Requests. Upon getting online, the system would be empowered thus to send Job Requests to the Security Guard that are made by the User thus enabling the Security Guard to accept the same.
The Security Guard would be shown all their pending and upcoming tasks on this screen and would enable them to set a radius for their work area range.

BOOK A Security Guard

View Nearby/Available Security Guards

Based on the selected categories of services chosen by the User, all the Security Guards that offer the selected services falling within the preset radius would be shown in the Map and List View respectively.
User can choose any Security Guard from the options provided to have a look through their detailed profile and send them a Job Request.

Manage Services

Manage Services from the Application for the Security Guard.

This feature enables the Security Guard to manage the services offered by them.

Check Security Guards Profile - Select the Best Security Guard (For Users)

This feature presents the Users with the best Security Guards along with the respective Services they offer and Galleries containing all their work and past reviews they received for the same thus empowering them to select the service/services from the Security Guard, add special instructions (if any) for the Security Guard and know the service charges for the same.

View Gallery and Reviews

With this feature, the User can take a glance through the images uploaded in the gallery of the Security Guards along with take a look through the Reviews of the Security Guard selected by them.

Provide Your Location and Make Payment (For Users)

With this feature, User would need to provide their current location and choose their preferred mode of payments from options like cash, card or wallet along with apply a promo code if any.

Once the Book Now tab is tapped by User, the request would get sent to the selected Security Guard.

The selected Security Guard would receive a notification on their mobile with the Countdown Screen and get the option to Accept/Decline the incoming job request along with take a look through the details of the job before accepting the request.

Job Request Accepted

As soon as The Security Guard accepts the Job request, the Job will be added to ongoing Jobs.
The User can monitor the status of the ongoing job.

The Security Guard can track the Job location in Map.
The Security Guard anytime can call, message or cancel the Job. He can also see special instructions if any.

Internal Chat between User and Security Guard

The Security Guard and User can communicate with each other through chat once the Security Guard accepts job request. This chat however is only possible till the time the job starts.

VOIP based Call masking

This feature eliminates the need altogether for either the Security Guard or the User to make their private numbers public to each other. They simply need to place a call over the internet and stay connected with each other.

Video Call

Along with phone call and text chat option, User and Security Guard can also use the Video call option to communicate with each other. This section allows the Security Guard and the User to remain connected with each other via Video call.

Security Guard Reaches Job Location

The Security Guard will mark Job status as "Arrived" once he has arrived at Job location.

User will get a notification saying that Security Guard has reached to Job location.

Job started

The Security Guard can slide the Begin Job button when he is ready to start the Job. Security Guard & user both can track the Job progress.

User will receive a notification that the Job has started and in progress.

Job completed

Once the job gets completed, the Security Guard would use the Slide Tab to mark the end of job.

An in-app notification would get flashed on the screen of the User in order to help them understand that their services have gotten completed.

Additional Charges

Once the Job has completed, Security Guard can add the additional charges if any.

Invoice Summary

As soon as task gets completed, the invoice summary would get displayed on the screen of the User.
As soon as Security Guard taps the ‘Collect Payment’ tab, the money would automatically get deducted from the user’s card and in case of the User choosing Cash Payment, they would hand over the Cash to the Security Guard.

As soon as the task gets completed, the invoice summary would automatically get displayed on the screen of the Security Guard.
The Security Guard taps on the Collect Payment tab to collect the payment from User.

Other Features

Send Gift Card

Users of the App can send Gift Card to their loved ones using the Security Guard On-Demand Service App.
The user needs to select the "Send Gift Card" option.
As soon as they choose the option, they will be redirected to the “Send Gift Card” Screen where they can choose a Gift Card Theme (like Birthday, Anniversary, Christmas, etc.), enter the Card Amount, write a Personal Message, and Recipient Details (Name, Email Address, Phone Number).

As soon as the User enters the Receiver’s details, they can tap "Pay Now" to proceed with payment.
The user can review the Gift Card before making the Payment.

User can make Payment using Wallet or Card.
As soon as the payment is completed and the Gift Card is sent to the recipient, Payment Confirmation will appear on the screen.

Receiver's End - Gift Card Details

As soon as the Gift Card is sent, the recipient will receive an SMS and email.
The User can see the Instructions for redeeming the Gift Card in the SMS and email.

Redeem Gift Card

To redeem the received Gift Card, the user needs to go to the ‘My Profile’ section and tap on 'Redeem Gift Card'.
Now, the User can enter the Gift Card Code and claim it.

The Gift Card Amount will be added to User's In-App Wallet.

How Book Later Option Works

User can select the location where they require the Security Guard Services along with the date and time when they need the same.

Security Guard can set the time slot for their availability from the Security Guard on Demand App.

OTP Verification to Start the Job

User need to provide the OTP to the Security Guard in order to start the Service.

Security Guard will then enter the OTP in his Application and start the Service.

Wallet integration

The User and the Security Guard will both have an in App wallet.
This wallet can be recharged or topped up whenever they want.
Users can pay for the Job using Wallet.

Graphical Status of Job in App Notification

This feature shows status of booked Jobs to User via Graphical Icons as in App Notifications.

Wallet to Wallet Money Transfer

Looking for a seamless way to make payments easy for your User and assist the Security Guards to receive the money directly in their wallet. Then, the wallet-to-wallet money transfer feature will turn out to be a blessing in disguise for your User and Security Guard.
Through the pre-integrated wallet present, your User can smoothly make payment through their wallet and have it sent to the Security Guard's wallet especially if they do not have the change for the services that they have booked.

All that they would need to do is select from the two options present in the wallet to whom they wish to send, the user or Security Guard and then choose their respective mobile number or email address and then they need to transfer the money from their wallet to the wallet of the Security Guard.
This feature will surely be a blessing in disguise for your User and Security Guards who may be wary of sharing their card details.

Membership Subscription Plan

Admin can define the Membership plan for Security Guard like 3 Months subscription and 1 Month subscription plan.
Security Guard can subscribe for the Plans and can provide the Services.

The unique feature that will ensure that no Security Guard is able to provide their services until they have subscribed to the subscription plans present on the Membership Subscription Plan.
All that the Security Guard needs to do is enter their application and then tap on My Subscriptions.

Restricting Security Guard's Fraud

This feature will allow Security Guard to mark status as “Arrived” unless he is in X Meters/Feet distance from the User’s Job Location.
Security Guard will see the message on the Screen as "The Job cannot be started as you are still far from the Job Location requested by the User.

Location Wise Banners throughout the System

App Owner will be able to create Application’s Home Screen Banner’s Specific to Target Location. User will see Banner according to the Location Address in User Application Home Screen.

Location Wise Push Notifications throughout the System

App Owner will be able to send Push Notification to all Users of selected Location.

Advanced and Detailed Service Search

With this new Search Services, a User can Search Services based on keywords and wont have to scroll till end of screen while looking for all Services.

USING FIREBASE FOR MOBILE NUMBER VERIFICATION

Firebase Authentication provides backend Services to authenticate users by verifying their phone number. Using this technology, you can avoid verification of User's Phone Number that uses expensive 3rd party SMS.
User can enter his phone number and verify.

An OTP will be sent to user on his number for verification.

Favorite Security Guard

The User can mark the Security Guard as favorite from his App. Also, he can remove the Security Guard from the favorite list anytime.
In the case when you do the Job with any Security Guard and you want that Security Guard again, then mark the Security Guard as Favorite.
This feature allows the system to set the Priority in sending the request to all favorite Security Guards first whoever is marked as favorite by the User.
This way User gets the chance to book the Job with any specific Security Guard.

Once the Job is completed the User will be prompted to rate the Job and provide the feedback.
Apart from this, the User will get the option to mark the Security Guard as a favorite so that next time they got the chance to do the Job again with them.

Edit Profile

The User can Update and Edit their profile whenever they like.

The Security Guard can update and edit their profile whenever they need to.

Language

User can change the Language of the App anytime.

Currency

User can change the Currency of the App anytime.

Manage Documents

The Security Guards will be able to upload all the Documents that are required, like Experience certificate etc from this panel on the App.

Manage Gallery

Security Guard can manage the photographs uploaded by them in their gallery to update the photographs of their work that they wish to show the users.

Payment Options

User and Security Guard can manage their respective Credit Card Information from this screen. This feature ensures the security of the User and the Security Guard and thus both can be assured that their card details would not get shared on the App. The data only gets saved in the safe vault of the Payment Gateway Company. It is also important to note that during the payment made in the Security Guard on Demand App, only a token gets used to call the card and make a secure transaction.
The in-App wallet can be topped up by the User and Security Guard whenever they want to. This wallet can then be used for making payment.
The commission for the jobs paid in cash gets deducted from the Security Guard's wallet.

Multiple credit card management

User will have facility to add / save multiple cards in the App.
They can make payment from any Card and can delete if needed.

job history

View Past and Upcoming Jobs

Past jobs and its related invoice details can be viewed by the user.
The status of all the upcoming jobs would be visible to the user. In case of the request getting declined by the Security Guard, the User would be able to send the request to another Security Guard from their App.

View Past and Upcoming Jobs.

The Security Guard can take a glance through all the Pending, Upcoming as well as Past Jobs along with view their past jobs in a date-wise method.

Notifications and Newsfeed

With this feature, the User can get acquainted with the latest news and offers that are present currently on the Security Guard on Demand App.

Manage Notification Sounds and Ringtones

Using this unique feature, you the owner of this expansive Security Guard on Demand App can manage the notification sounds and respective ringtones of the Security Guard and the User respectively.

The notification sounds may include the request sound for the Security Guard and User, notification sound for the Security Guard including the message and notifications, notification sound for the user including the message and notification and finally, the VOIP based (voice over internet protocol) call.

All these sounds are already present in the solution itself. However, other sounds may be downloaded from the admin panel.

Promo code

The User receives a Promo Code that they can apply on their next service in case the Security Guard on Demand App has new offers in stock.

Emergency / Panic Buttton

The Security Guard on Demand App is designed to ensure zero compromise on safety. Thus to keep in sync with the same, the Panic/Emergency Button is present in the Security Guard on Demand App. The Security Guard and the User need to simply tap on the Panic Tab in case they feel any impending danger.
A message with the exact location would then get sent to the listed emergency contacts and in case the User or Security Guard feels that the danger is severe, the local police station would get notified of the same simply through the tap of the Panic Button.

Advertisement Banners

Showcase your offers and promotions on the Home screen of the App. When the users open the App, they can see your advertisement.
You can keep advertisement, promotional content and any kind of information that you want to highlight about the App right here.

User / Security Guard FEEDBACK

The User can provide a feedback to the Security Guard for each service offered by them. Any feedback provided would get displayed in this section.

Invite Friends & Manage Bank Detail

Security Guard can provide his Bank details in order to get his earning from Admin.
The User and Security Guard respectively can invite their friends to join the Security Guard on Demand App using this feature. All that they need to do is tap on the ‘Invite Friends’ tab which in turn would lead to them receiving a referral code along with an invitation message that they can send to their selected contacts through mediums like Whatsapp, Gmail, Facebook, etc, to name a few.

Earning Statistics

The Security Guard can view their jobs and respective earnings in a graphical/statistical format.

Other Information Screens

Information like About Us, Privacy Policy, Terms and Conditions, Contact US and FAQ.

The Secondary Screen on the Security Guard on Demand App contains menus like About Us, Privacy Policy, Terms and Conditions etc, which can be edited by the Administrator from the Back-End.

Facebook & Google Ads integration

Using this feature, the site owner can put the Facebook advertisements in the apps and generate revenue from it.

Using this feature, the site owner can put the Google Ads in the apps and generate revenue from it.

Contact Us & Help

There will be help and contact Pages on the Service Apps like Uber.
The administrator will be able to Edit the Information Pages from back end.

Security Guard System Web Panels & Application Flow