Application Flow

app to browseSingle App - Multiple Services

Our team of experts has put their years of experience together to build a multi services application that is easy to navigate and use. The Gojek clone app requires an initial log in post which your user can select any service of their choice from the given icons. The User is free to log in using his social media accounts like Facebook or Gmail or register using their email IDs and phone numbers.

  • Taxi on Demand

    A seamless and unique taxi application that is available for the Android as well as the iOS platform. This app will enable your user to log in and book taxis whenever they want.

    rent a car
  • Delivery on Demand

    The Delivery on Demand application is the best way to empower your customers to get anything delivered from one place to another, INSTANTLY!

    On demand delivery
  • Food / Grocery / Other Store Deliveries

    Give your customers the chance to order food/ grocery / other Items from any Store through your app and get it delivered right on their doorstep instantly! This app allows people to purchase their favorite Items from the Store!

    on demand service provider
  • Video Consultation & Service Bid

    Let your customers Video call and consult with experts like Doctors, Tutors, Fitness Trainers, Advocates, Yoga Trainers etc. Also, your experts can bid for the Services through the App.

    on demand service provider
  • Other Services

    Get the power to offer over 82 different kinds of service ON DEMAND with this app. No matter what your User wants, your app has it all! Give access to instant booking of services like On demand beautician, On demand Car Wash, On demand Massage and so much more!

    on demand service provider
user friendly mobile app
web flow

Web flow

Get a web identity for your app with the Front end of the website. Enable Users and Service providers to register through the website apart from just the app!

web front end flow
admin flow

Admin flow

The unique flow of the admin allows you to keep a check on everything that happens on the app. Meticulous and Efficient at the same time, this panel is going to be the key to running this application. Manage, handle and control the app with intelligent modules and regular reports.

Admin panel

Are you in the quest of conceiving your own Gojek like business or offer your customers an app like Gojek? Then behold! You are at the right place. We at V3Cube have developed the best Gojek Clone in the market. Our team of expert professionals hold a robust and strong 10 years of mobile application development experience. Therefore we bring to the table nothing but superior apps for both Android and iOS. Our portfolio is pretty diverse with applications running all over the world. But if you are wondering why you should buy from us, well, here's why. We undertake the entire process of White labelling for your Gojek clone application which means we add your logo and your brand name on the app. Apart from this, we also add your local currencies and languages into the app so that you can go ahead and launch them anywhere in the world.

We adhere to a very strict non disclosure policy. Our NDA ensures that we never reveal our work we did with you and neither share your ideas with any of our other clients. We also do not reflect your logo or your brand name anywhere in our portfolio. We don't just sell you an app; we make sure that we can launch it for you on the Google Play store and the iTunes App store as well. This means we make sure that your app is not rejected on the app stores for any technical reasons. In case there are other issues we will always be your ethical guides. With the host of free features and facilities that we offer you, Gojek clone is the right choice for you.

Step by Step Graphical Flow Of KingX 2022 Apps

Loading Screen

app login
  • User Application's Splash Screen with App's Logo will be displayed for 2-3 Seconds. Your logo with your App name will show here.
  • Provider Application's Splash Screen with App's Logo will be displayed for 2-3 Seconds. Your logo with your App name will show here.
app signup

App Introduction Screen

app login
  • User can see the information related to the Application on the Screen.
  • With this Screen, the User can flexibly choose the Language as well as currency of their choice. They can proceed for login or register through this Screen.
  • Provider can see the information related to the Application on the Screen.
  • With this Screen, the Service Provider can choose the Language and Currency of their choice flexibly. They can proceed for login or register through this Screen.
app signup

Application Login

  • app login

    The User can login into the App by using their Mobile number.

  • app login

    The User can also login into the App by using Face ID / Touch ID / Social Media Accounts (Google & Facebook) / Apple Account.

  • app login

    After entering the Phone number, user can either enter the OTP or the alphanumeric password. App Owner will decide and set in Admin Panel Settings of what he wants in his App >> OTP or Password. OTP can be send either using Twilio or Firebase method.

  • app login

    User can enter alphanumeric Password. (If this is set by the Admin).

Touch Id / Face ID Login (For Android Phone Users)

Select booking location
  • To activate Smart Login (Finger Print / Face Id), User first need to login/sign up either by mobile number or social media.
  • After login, user can enable smart login option from his profile section of application.
  • After enabling this option, user will see the Smart Login option in the login screen on his Device. Next time Users will be able to login using Finder ID / Face ID.
Select booking location Select booking location
  • Android Users can login using the Touch ID from their Mobile Phone.
  • User will be ask to put finger on sensor.
  • Its hassle free and help you to login using Touch Id.
  • Note: To activate Smart Login ( Finger Print or Face ID ), User first need to login/sign up either by Mobile Number or Social Media.

Face Id Detection (For iPhone Users)

Select booking location Select booking location
  • In case of iPhone device, user will be ask for Face Detection.
  • After successful authorization, user will be taken to main/landing screen.
  • Note: To activate Smart Login ( Finger Print or Face ID ), User first need to login/sign up either by Mobile Number or Social Media.

Registration

  • app registration

    Users can login to the App using Mobile number & Social Media credentials (Facebook or Gmail). There will be multiple steps for registarion.

  • app login

    After entering the Phone number, User will be asked to enter the OTP or password (as set by the App owner).

  • app login

    User can enter his full name in order to register on the App.

  • app login

    User can enter his email address and proceeed ahead. Once User is successfully registered on the App, he can login and use the Apps.

Application Menu

user app menu
  • Here the User is introduced to all the important features present in the App that include My Bookings, Favorite Provider, Wallet, Notifications, etc. to name a few.
  • Here the Driver / Delivery Driver / Service Provider is introduced to some very important features that can help them operate seamlessly as well as smoothly. This includes My Booking, Wallet, My Profile, etc. to name a few.
provider app menu
  • Food order
    Trip Started / Map Integration

    Users can check the flow of the Service they selected in the Map. For example, they can track the Taxo location in the Map.

  • ride booking
    Taxi & Rental Part

    This is Uber kind of Taxi Booking Section. You will see all available Car Types her as per your location. And then can Hire or Rent a Taxi in very similar way as in Uber Taxi.

  • ride booking
    Video Consultation

    Users can connect with experts through audio/video calls along with chats to get consultation on various topics like Legal, Telemedicine, Astrology, Teaching and Fitness.

  • delivery service
    Common Delivery

    This kind of is Uber for things instead of uber for riders. A person can send anything from Location X to Location Y using this feature. User can send large and small items, single or multiple deliveries right from here through Delivery Carriers available in his range.

  • Landing screen

    This is the Landing Screen of the App. Here, the User will see list of all Major Services & Links to manage your Profile, Booking, Payment, etc.

  • rent aircraft
    Single Service Explained

    This is an example of one On-Demand Service. Here, you will see Categories of the service you selected. For example, if you want a Car Wash Service, this screen will show you the Car Wash related Services you can book.

  • corporate ride book
    Deliver Anything Anywhere

    Delivery Genie - Get any Item purchased from nearby Store / Shop / Mall as per your order/instructions and get it delivered to your door steps.

    Delivery Runner - Get anything / any item / stuff picked up / dropped or delivered as you want in your nearby areas.

  • trip statistics
    More Deliveries

    This is Store Delivery Section. Users can see all Types of Stores here like Food, Grocery, Wine, Flower, etc. If they want to order Food, they’ll click on Food Delivery to see all Restaurants in their area.

    If they want to order Grocery, they’ll click on Grocery Delivery to see all Grocery Stores available in their area.

  • trip statistics
    Service Bid

    Users can book the providers by posting the job details and allow providers to bid for that job within the user's budget. Users will select the provider based on bid offer, review and provider portfolio.

How does the "On Demand Taxi Service" Works

Here you will get an idea of how the Taxi part works in the App of the Rider and the Driver respectively thus ensuring smooth Ride experiences.

taxi ride request moto ride request car rental request
  • Using this section, Riders can book a Taxi or Moto smoothly.
  • Moto Ride: In this screen, you can book a Moto Ride. The Rider simply needs to tap on the Moto option, choose the type of Moto they want like Moto Bike, Scooter and Sports bike and then enter their respective pickup as well as drop location. As soon as they perform this step, they shall receive the fare details so as to maintain Ride transparency.
  • Taxi Ride: In this screen the Rider can book a Taxi Ride. The Rider simply needs to enter their Pickup and Drop location, choose the Taxi they wish from the list like Basic, Normal and Luxurious and receive the fare detail thus ensuring the overall Ride transparency.

Driver Gets Online and Start Accepting Rides

Select booking location
    Driver Sets Availability (Online / Offline) to get Ride Requests.
  • Driver sets availability online and chooses the Vehicle they wish to use.
  • Rides only get sent to the Drivers that are online and fall within the nearby vicinity of Rider.
  • In case of the Driver using more than one Car they need to choose the one that they would like to use for offering rides to riders.

Sending Ride Request

sending request
  • Once the Rider has put in the PickUp and Drop Location and selected the type of Taxi & Payment option, the App will send out a request to the Drivers in the nearest vicinity.
  • There are 3 algorithms of deciding how to allot Rides to a driver:
    - Closest First: The Driver in the closest proximity gets the request first. If they reject, the ride in turn goes to the next and so on and so forth.
    - Competitive: Every driver in the given radius is given the request, and whoever chooses first gets it.
    - FIFO: First In First Out method allots the rides to the car waiting idle for the longest duration in the given radius of an area
  • When a Rider requests for a Trip, the App sends out a Request to all the Drivers in the area.
  • The Drivers see a screen with all the details and a timer. They must accept or decline the request within the time frame failure of which leads to the request getting automatically declined.
Driver accept or decline the request

Driver Arriving

Rider can see the location of the Driver on a Map
  • Rider here gets a glimpse of the location of the Driver and thereafter calculate the estimated time of arrival.
  • Rider can Call / Message or Share the Ride details.
  • The Driver receives a glimpse of the location from where they need to pick the Rider and thereafter calculate the estimated time they would take to arrive there.
  • Driver can Call / Message / Share / Cancel the Ride.
Driver can see the pickup location on a map

Internal Chat between User and Service Provider

As soon as the Driver accepted the request of the User, thereafter, both can seamlessly chat with each other through the In-App chat feature. The feature however works only till the Trip / Job begins.
* The feature is available for all services.

Choose Call Type

Rider can see the location of the Driver on a Map
  • User can connect with Driver through audio or Video call along with chat option.
  • Two options will be displayed on the Screen.

VOIP (Voice Over Internet Protocol) or Call Masking

This section allows the Driver and the User to remain connected with each other via internet calls. This feature prevents the private numbers of both, the Driver / Service Provider as well as the User from getting revealed to each other.

Video Call

Along with phone call and text chat option, user and Driver / Delivery Driver / Provider can also use the Video call option to communicate with each others. This section allows the Driver and the User to remain connected with each other via Video call.

Driver Arrives at Location

Rider is notified when driver reaches at location
  • As soon as Driver reaches the location, the Rider is notified of the same.
  • As soon as Driver arrives at location of Rider, they tap on the App to notify the Rider of their location.
Driver updates when he arrives at pickup location

Trip Begins

trip begin
  • The Rider gets notified with the message 'Your Trip Has Started' as soon as their Trip begins.
  • As soon as Ride starts, the Driver slides the button ‘Begin Trip’ to notify the Rider of the ride getting started.
rider get notification for trip started

Ongoing Trip

Ongoing Trip
  • Enroute the trip, the Rider can track the same live on their map. They can also use the SOS button on the App for emergency purpose and change the destination during the Ride.
  • They can also share the Ride location with Family and friends if needed.

Trip Completed

Trip completed
  • As soon as Driver reaches the location, they slides the button 'End Trip’ to notify the end of Trip and Rider gets notified of same.
  • Rider gets notified on Trip completion with the message ‘Your Trip has Completed'.
driver slide to end trip and rider get notification for Trip completed

Summary of the Invoice

invoice summary
  • Upon completion of the Trip, the App generates an invoice whose summary gets flashed on the screen of the rider and driver both.
  • The summary mentions the details of the trip like fare, discount applied, etc. to name a few.
Trip fare

corporate rides

    Create your Business Profile.
  • This feature will allow the User to create their own Corporate profile.
  • In case the User is traveling for official purposes, he or she can use this profile to make a booking for the ride.
  • The User will get all expense reports, ride details, fare, bills and other expenses in the form of an email on their official ID.
  • If they are booking a personal ride, they can use their normal/personal profile in order to make the booking.
  • The User will have to make their profile and select their organization.
  • When they do this, a request for verification is sent across to the Organization. Once the organization has verified the profile, the corporate profile is registered.
  • The User will get all expense reports, ride details, fare, bills and other expenses in the form of an email on their official ID.
  • Your Users will now be able to make a booking for all their professional or work related travel using these profiles.
  • User can choose between the Business profile and personal profile while booking the Ride.
  • After choosing the Business Profile, User can choose the purpose of choosing Business Profile like Travel to Airport etc.

"CAR POOL" AND "BOOK FOR SOMEONE ELSE" FEATURES

    Car Pooling
  • Rider needs to simply tap on ‘Pool’ and book a seat instead of booking the entire car.
  • Rider can choose the number of people travelling with them.
    Book for Someone Else - Book A Ride for your family or friends!
  • Book a ride for someone who does not have the application and wants to do the trip.
  • This feature allows the User to select the contact details of someone else and request for the ride.
  • When the driver will accept the request the another user will be notified by SMS about their trip.

Back to Back Trip Requests - Driver Application

  • Using this feature, the driver can get new ride requests while he is still on a trip. By accepting these back-to-back trips, drivers can spend more time earning money rather than waiting for next trip.
  • when a new ride request shows on the app, Driver can accept / reject the requests.

Taxi Rentals

    This feature allows your customers to book completely chauffeured Rides for a particular duration of time for a stipulated distance.
  • Provide Pick up and Drop off locations
  • Tap on "Rent a Taxi" option on the screen
  • You will now come to a Screen that will request you to fill in details of your Pick Up location, Taxi Type and the Hour wise package.
  • Once the choice is made, the user will be shown the inclusive of the package and the fixed fare for the same.
  • Prices per unit of distance and per unit of time will in case of exceeding the package particulars will also be shown here.
  • When the choice is made by the User a request is sent out to the Drivers.
  • All Drivers who match the requirement in the area are sent the request.
  • The request page shows a timer to accept the request along with other details of the Ride requested.
  • Once the Driver accepts this request, the job is theirs.
  • This way User can rent a Taxi and pay according to the selected Payment mode.

taxi hailing / hail ride

  • Let's say a Driver is available for a ride and is driving an empty car. And some passenger just hails at him and want to hire him for a ride, the driver can simply click on Hail Ride Option on the Map and add the destination address. Upon this the fare estimate will be calculated and route will be shown on the map. The driver will start the ride and complete the ride in systematic way. The whole ride will be traced and an invoice will also be prepared at the end. This is the best option to make your Taxi Company earn more money if you want drivers to take rides from passengers who may not have User App on their phone. And want to keep invoicing and rides route & detail to be stored in the System. On top of all, the taxi Company earns commission on this ride.

Restricted Passengers Limit

  • As App Owner may want to limit passengers in each Taxi as per the government rules. So a SUV may have 5 passenger's capacity but during Corona you may want max 3 passengers in it due to Govt Rules, Social Distancing, etc.
  • User can see the note on the screen that only 2 Riders can sit in the Taxi. This will be shown just before when Rider sends the Ride request to Driver.
  • Same way Driver can also see the note on the screen about the Passenger limit. This will be shown in Driver App when Driver starts the Trip

Face Mask Verification

User bank details User bank details
  • Driver needs to upload his Selfie every time he starts a Ride. This is to make sure that he is wearing a mask.

How does "On Demand Moto Service" Works

choose service categories choose sub categories
    Book a Moto/Two Wheeler
  • Moto service booking follows the same process as when riders book a taxi. The rider simply needs to provide their location details so that they can get connected with moto drivers nearby.
  • The rider now needs to select the moto type – Scooter, Moto Bike or Cycle and thereafter choose the payment mode they would want for the ride booked.
  • Rider now chooses the profile type ‘Personal’ or ‘Corporate’.
  • Rider can choose the moto booking time ‘Book for Now’ or ‘Schedule for Later’.
sending request to provider

On selecting the moto type and payment mode the ride details thereafter gets sent to Moto drivers nearby.

On the app of the driver, the ride request gets displayed. It is important to note that the ride request is time-bound and in case the driver fails to accept ride within the time set in timer, request automatically gets sent to the next driver. The rest of the flow though is the same as the taxi.

Provider accept or decline request

Delivery Genie

  • Landing Screen

    Here you can see different services that you can book. Choose "Delivery Genie" Service if you want to buy anything from anywhere.

  • Choose your options

    Here you will be shown two options
    - Pick Up or Drop any Items
    - Delivery Genie - Buy anything from Anywhere

  • Delivery Genie

    User can choose the store he likes and can add the Items that are needed. Delivery Genie feature is mentioned more below

Select a Store

Add Address
  • User can pin point the the Store that he likes on the Map.
  • The address of the Store will be automatically fetched and will be displayed on the Map.

Driver App - Set Availability

driver availability
  • Driver can login in his App and set his status as 'Online' or 'Offline' as per his availability.

Add Items that you need

Add item name Items list
  • User can make the list of Items that he needs from the selected Stores.
  • One bye one User can add all the Items that he wants and can define the quantity.

Enter your Delivery Address

Select Address ready checkout
  • User can enter his Delivery Address where he want the Delivery of the Items.
  • Here User can also select from the Delivery Addresses that are already saved or can add the new one.

Sending Request to Driver

Select Address ready checkout
  • After adding all the Items, delivery charges will be shown on the Screen.
  • Delivery charges is the fixed amount as per distance between Delivery location and the Store.
  • Once User taps on Proceed button, Driver will receive the Delivery request on his App.
ready checkout

Booking Confirmation

job progress
  • User will receive the confirmation message on this screen once Delivery Driver accepts the request.
  • One Driver accepts the request. It will be added in Current Tasks list.
slide to begin job

Track Delivery

job progress
  • User can see the status of the Delivery on his App and can also see the Driver location on the Map.
  • Driver can reach to the Store and can check the list of the Items needed.
slide to begin job

Upload Item Photos

Manage Vehicles choose sub categories
  • Driver can upload the photos of each Item one by one from the Store.
  • These photos will be available for the User to review.

Review Items

Manage Vehicles choose sub categories
  • User can review the images uploaded by the Driver. They can confirm whether the Items they have ordered are same or not.

Items Picked Up

job progress job progress
  • Once all Products are reviewed, User can further see the Billing amount and the status of the Delivery.

Delivered Successfully

Select Address ready checkout
  • Once Driver confirms the Delivery, User can see notification on the App that the Delivery has been done successfully.
  • Driver can confirm the delivery once he has reached to User’s place and delivered the Products.
ready checkout

Reviews and Ratings

job progress
  • User can review and rate Driver after the Delivery is done.
  • Driver can review and rate User after the Delivery is done.
slide to begin job

Delivery Runner

  • Landing Screen

    This is the Landing Screen of the Gojek Clone App wherein you will see all types of Deliveries available. Here you can select the Delivery Runner Services.

  • Choose your options

    Hire a Runner boy that will do your errand jobs of pickup / Drop / Delivery in your nearby area for you.

  • Delivery Runner

    Here User can select the pickup address and the items that needs to be picked up.

Select a Store

Add Address
  • You as a User will be able to see the location of the Runner Boy on Map in real time so you know where he is all the time while working on your tasks.
  • Here you can pick up the location from where you want the pickup something.

Driver App - Set Availability

driver availability
  • Driver can login in his App and set his status as 'Online' or 'Offline' as per his availability.

Add Items that you need

Add item name Items list
  • Here User can select the pickup address and the items that needs to be picked up.
  • Once the details are entered, User can select whether Delivery Driver need to make payment or not at the pickup location.

Sending Request to Driver

Select Address ready checkout
  • After adding all the Items, delivery charges will be shown on the Screen.
  • Delivery charges is the fixed amount as per distance between Delivery location and the Store.
  • Once User taps on Proceed button, Driver will receive the Delivery request on his App.
ready checkout

Booking Confirmation

job progress
  • User will receive the confirmation message on this screen once Delivery Driver accepts the request.
  • One Driver accepts the request. It will be added in Current Tasks list.
slide to begin job

Track Delivery

job progress
  • User can see the status of the Delivery on his App and can also see the Driver location on the Map.
  • Driver can reach to the pickup location and check the list of the Items needed.
slide to begin job

Upload

Manage Vehicles choose sub categories
  • Driver can upload the Photos of each item / stuff one by one from the pickup location.
  • These photos will be available for the User to review.

Review Items

Manage Vehicles choose sub categories
  • User can review the images uploaded by the Driver. They can confirm whether the Items they have ordered are same or not.

Items Picked Up

job progress job progress
  • Once all Products are reviewed, User can further see the Billing amount and the status of the Delivery.

Delivered Successfully

Select Address ready checkout
  • Once Driver confirms the Delivery, User can see notification on the App that the Delivery has been done successfully.
  • Driver can confirm the delivery once he has reached to User’s place and delivered the Products.
ready checkout

Reviews and Ratings

job progress
  • User can review and rate Driver after the Delivery is done.
  • Driver can review and rate User after the Delivery is done.
slide to begin job

How does Parcel / Courier Delivery Work

multi delivery Landing Screen

Users can enjoy sending any kind of Parcel using this app. Whether it is sending one item form one place to the other or getting multiple items delivered at Multiple Locations, this app has got it all!

single delivery send and box multi delivery send and box
Common Delivery
Single Delivery (Send)

This option can be used by the User when they are willing to send across a relatively smaller item such as an envelope, some files etc. from point A to point B.

Deliver All
Single Delivery (Box)

This option is best for the User when the items to be sent across are bigger in size. For example, the User can use the Box option to send Bags of cement, home furniture etc. from point A to point B.

Select services
Multiple Deliveries (Send)

User can send across multiple files, multiple letters, and multiple items of smaller sizes in a single booking from one pick up location to multiple places.

Taxi and Rental Part
Multiple Deliveries (Box)

This is a great option for the Users who wish to send large and bulky items from one place to Multiple places for example, sending across Multiple Cement bags from the factory to Multiple construction sites.

Single Delivery

choose service categories choose sub categories
    Provide Parcel Pickup location, choose Delivery Vehicle (Single Delivery)
  • User needs to add their location first so as to get connected with the nearest Parcel Delivery Drivers.
  • Upon completing this step, they need to select the Delivery Vehicle like Scooter, Cargo Car, Truck etc..
  • User can choose the payment option as Cash, Card or Wallet.
choose service categories
    Add Parcel Details
  • User can add Parcel details like Receiver name, Package type, details etc.
  • User can provide their Special Delivery instructions if any.
sending request to provider

After providing all the Parcel details, a request will sent to nearby Delivery Driver.

Driver now needs to accept the request within the time given in timer.

The request is time bound and thus if the request does not get accepted within the timeslot of the timer, the request gets automatically sent to the next Driver.

Provider accept or decline request

Delivery Driver arriving

choose service categories
  • As soon as Driver accepts request User receives the details of the Driver. User can track the Delivery Driver location on Map.
  • The User can remain connected with the Delivery Driver via calls and messages.
  • The Driver receives the location of the User and can track the pickup location on Map.
  • The Driver remains connected via calls and messages till they arrive.
choose sub categories

Delivery Driver Arrived

job progress
  • Upon the arrival of the Driver, the User gets notified with 'Driver X Has Arrived at Your Location for Parcel Pickup’.
  • Upon the arrival, the Driver confirms their arrival at the location of the User by selecting from the options Yes or No.
slide to begin job

Parcel Delivery Started

job progress
  • Upon the Driver arriving and beginning the Delivery process, the User in turn gets notified with ‘Your Delivery Service has Started.
  • The Driver begins their service and tracks the Delivery location where the parcel needs to be delivered.
slide to begin job

Parcel Delivered Successfully

job progress
  • Upon the delivery, the User is updated about delivery that 'Your parcel delivery has been completed’.
  • Upon reaching the Delivery Address, the Drivers slides on ‘End’ to confirm the end of the Service.
slide to begin job

Delivery Confirmation

Delivery Confirmation
  • Upon Delivery, Driver can confirm the Delivery by entering the unique code that has been sent to Receiver.

Invoice Summary

choose service categories
  • Upon the end of Delivery, the invoice gets shared with them.
  • The summary contains the details of the Service provide including its fare, date, discount applied (if any) , fare details and review in order to provide feedback.
  • Invoice will be displayed to Delivery Driver.
  • The invoice contains the total fare, payment type chosen by user. In case of cash, the Driver collects the same from the user. The summary also contains the base fare, distance, time, tax and subtotal of the entire Service provided.
choose sub categories

multi delivery

  • In case of the user wanting to send more than one item to more than one place, they can thereafter choose the Multi Delivery Option. To utilize this service the user needs to select the vehicle type they require for the mentioned delivery.
  • The next step involves providing the pickup address from where the items need to be picked and thereafter provide the location wehre the items need to be delivered. The same would also get displayed on the map and the user would have to simply provide all the required information aout the parcel.
  • As soon as the user provides the address for pickup and delivery both, they need to next provide details in relation to the items being sent
  • These details would include the name of the receiver, contact details, special instructions (if any), and details of the item that may include, ‘electronic/fragile’ etc. and package size.
  • With the user providing all the details given above, they need to tap on ‘Deliver Now’ and in case of error made on the part of the user, they simply have to tap on ‘Reset’, thereafter they need to again repeat the steps.
  • The user now needs to tap on ‘Add Delivery’ to add another location for the delivery.
  • On tapping ‘Add Delivery’ they would need to provide details of the address where they want the second delivery to be made and the steps are the same as when done in the first delivery.
  • The user can add multiple delivery stations repeating the same method. Thereafter, the map will show the routes of all the deliveries that have been requested
  • When the User then clicks on “Next” option on the bottom of the screen, he will then be taken to a screen that shows the pricing.
  • The user now needs to tap on ‘Next’ option upon which they would get transported to a screen containing details of the total price.
  • The user gets the payment mode that they can choose from such as cash or card and get the option thereafter to select the person who will make the payment, that is, the sender or receiver.

How Does Food / Grocery / Wine / Pharmacy Delivery Section Work

list of restaurant

Discover Restaurants Nearby

Here the user gets a glimpse into all the Restaurants nearby as soon as they provide their location details.

Thereafter the user would be empowered to choose the restaurants that fall within the vicinity of the location provided by them. The app will present users with a list of nearby restaurants and also give them the flexibility to filter their search on the basis of the cuisine and sort the listing thereafter.

The Other Categories like Grocery Delivery, Pharmacy Delivery, Wine Delivery, Stationary Delivery would work same as Food Delivery.

Placing Order for Meal

  • user order dashboard

    User App This section helps the user efficiently place an order for their favourite meals from the restaurant of their choice and also get a glimpse into all the restaurants that are online.

  • restaurant sliding onine availability

    Restaurant App This app is primarily for the restaurant owners. They can set their availability online or offline by simply sliding on the toggle. In case of the restaurant setting their availability online, they start receiving food requests from the users and in case they set their availability as offline thereafter they would not receive further food order requests from the customers.

  • Driver set his availability

    Delivery Driver App This app is primarily for the delivery driver who delivers the meals to the customer. The driver can set their availability to online by simply sliding on the Online toggle. Thereafter they start receiving food delivery requests and in a situation where they set their availability to offline they do not receive further delivery requests.

Steps Users Follow to Order Meals from User App

  • user check restaurant menu Menu Screen

    Here the user gets a menu of the meals from the respective Restaurant selected by them. User can also see if the Restaurant is following the Best Safety Standards or not.

  • user search food items Search Food

    In this screen the user can search the meals they are in search of.

  • user add food item to basket Add to Cart

    As soon as the user locates the meals they are in pursuit of, they can thereafter add the same to the Cart.

  • user edite food item View/Edit Cart

    This section assists the user to get a glimpse into the meals ordered by them and add anything extra or remove what is unnecessary.

  • user add toppings Select Toppings

    In this screen, the user will be presented with a list of toppings that they can choose from for some of the meals and thereafter customize the meals ordered by them.

  • user confirm order to check out Checkout Screen

    As soon as users have found the meal they are in search of and customized it, they are thereafter moved to the checkout section where they need to confirm the Delivery Address, Delivery Options, and Items. They can also apply coupon (If any).

  • user confirm order to check out Delivery Options

    Here User can select whether he wants to Opt for Contactless delivery at door or Take away.

  • use choose payment method Choose Payment Method (Cash/Card/Wallet)

    As soon as they confirm their purchase, users are asked to choose the payment method they would want to follow to pay for the meals ordered by them, choosing between Cash, Card or In App Wallet.

  • new order details

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After User Places Order

  • order place notification

    Here the user gets notified and informed thereafter that their order has been placed and shall be delivered shortly. The user also gets the Call feature so that they can place a call to the restaurant to know the exact location of their meals.

  • restaurant app displays order details

    Once the order gets placed, the Restaurant App displays a screen containing the details of Order received. The latest Order will be displayed on top.

  • new order details

Tracking the Order

  • user track the order

    Utilizing this feature, the user can track the meal ordered by them. This order tracking page presents the user with a flowchart. In other words the overall delivery process right from the order getting placed until its delivery is shown here. Also, it helps the user know the exact location of their order and exact time of arrival.

  • total bill amount confirm or decline

    The Restaurant gets the order details and take a look into the same. Thereafter they can confirm or decline the order request as per their choice.

Order Assignment to Delivery Driver

  • assign driver
  • restaurant assigns to driver

    As soon as the Restaurant accepts the order request of the user, they thereafter get presented with a screen containing bill details as well as a button reading ‘Assign Driver’. Upon tapping this button, the request for pickup and delivery gets sent to the delivery driver.

  • delivery driver sees request

    As soon as the Restaurant taps on ‘Assign Drvier’, the request thereafter gets sent to the delivery driver. The delivery driver receives the request in the form of a notification on their app along with a timer.
    Note – The driver ought to accept the order within the timeframe set on the timer, failure of which would lead to the request getting sent to the next driver.

Order Processing

  • user see assigned driver for pickup of order

    The User would get information that a driver has been assigned to pick up their order. The same will be displayed as a progression in the flowchart on the Users screen.

  • restaurant get notification for driver accept order

    The Restaurant will be notified of the driver accepting the order. This notification will contain the message that the Delivery Driver is enroute on their way to collect the order and will also contain the details of the order.

  • delivery driver see order picup address

    The Delivery Driver will get a view of the current task on their app. This will contain the address of the restaurant from where the order needs to be collected as well as the address where delivery needs to be made. The section also presents the driver with the Call option so that they can place a call to the restaurant and a Map to navigate to the restaurant.

delivery driver pickup order

Status of Delivery Driver

The Delivery Driver reaches the restaurant and thereafter picks the order up. The delivery driver will get a glimpse into the order details so that they can pick the same without any kind of confusion. Thereafter they would take a picture of the order and update on their app as ‘Order Picked Up.’

Last Leg of Delivery

  • user see the status of the driver

    User receives the driver's status containing their estimated time of arrival and the flowchart gets marked as per the drivers movement.

  • restaurant track status of order

    The restaurant will be able to track the whereabouts of the order and find out if the order has reached the recipient or not.

  • driver see the address of the recipient

    After the order gets picked up by the delivery driver, they will receive details of the person they have to deliver the meals to. Also, they get the Call option so that they can call the customer to find out the way to reach them and a Map so that they can reach in ease and deliver the meal in considerable ease.

order delivered successful

Order Delivered Successfully

As soon as the order gets successfully delivered to the customer, it gets updated on the app. The order delivered icon thereafter turns green along with a timestamp for the same and contains the message that the order has been delivered.

Apart from this, there are two other toggles, namely, Not Delivered and Ok, Got It.

  • Not Delivered

    In case of the driver marking the order as delivered and the customer has yet not received the same, the user needs to simply tap on ‘Not Delivered’ upon which the admin gets notified of the same.
    Note – The customer can place a call directly to the delivery driver also when they tap on this toggle.

  • Ok, Got It

    On receiving the meal, the customer needs to tap on this button so as to confirm they have received the meal.

    user rate & review to restaurant & driver

    Rating and Review

    The user now provides rating and review to the restaurant on the basis of the quality of meal delivered to them.

    The User can also provides rating and review to the Driver based on the criteria like Waring a mask, Wearing Uniform and No contact Delivery.

    Other Deliveries

    Other Delivery Services

    (Grocery Delivery, Wine Delivery, Stationary Delivery, Pharmacy Delivery etc.)

    User can also order other Items through Apps like Grocery, Wine, Stationary, Pharmacy etc. The Flow of ordering these Items would be same as Food Delivery mentioned above.

    Booking Other Services - Car Wash, Towing, Beautician, Massage, etc

    choose service categories
      Service Provider On Demand
    • User can choose the category from the Landing screen as "Services".
    • User can view different available Services and can book any.
    choose service categories choose sub categories
      Choose the Service You Want (For Eg. Car Wash)
    • The screen presents users with all the other services present in the app like car wash, tow truck, beauty, etc. and choose from them the one they want.
    • On selecting the service of their choice, the User now gets presented with a subcategory of the same.

    Book Service Provider

    choose service categories choose sub categories
    • User is presented with a list of all the nearby service provider.
    • The user can also get a glimpse of the nearby service providers utilizing the Map View.

    Manage Services

    choose service categories choose sub categories
    • Utilizing this feature, Service Providers can update the information in relation to the Services offered by them, including its subcategory.
    choose service categories choose sub categories
      Profile and Booking Summary
    • Here in this section, Users would get a glimpse of the profile of the service provider they have selected.
    • The section also presents Users with the list of Services provided by that Service Provider and thereafter book the service and pay.
    choose sub categories choose service categories
      View Gallery and Reviews
    • The section presents user with all the past work of the Service Provider in the form of a Gallery and Reviews as well so that they can choose the correct Service Provider.
    choose service categories choose sub categories
      View Booking Summary and Pay
    • As soon as user books the Service and chooses the mode of payment, they get presented with a Booking Summary containing the details of the Service, the mode of payment selected and the location where service would be delivered.
    Select booking location
    • User needs to choose location where they would require service. They can select from the two options – Location of User or Location of Service Provider.
    • Service Provider can choose the location where he would be providing the Services.
    • Service Provider can opt to provide service at User's location or his own location.
    provider manage work location
    Select booking location
    • As soon as the user has completed these steps, the Job request gets sent thereafter to the Service Provider.
    • The service provider now receives the request where they need to offer their services along with the location and thereafter can accept or decline the same as per their choice.
    provider manage work location

    Job Request Accepted

    Select booking location
    • As soon as Service Provider accepts job request, the user gets notified of the same with the message ‘Provider Has Accepted Request’.
    • The Service Provider gets presented with the details of the location where they need to provide the services, along with the subcategory of services that need to be provided.
    provider manage work location

    Service Provider Arrives at Job Location

    Select booking location
    • User gets notified as soon as service provider arrives at job location with the message ‘Provider has arrived at your location’.
    • Service Provider needs to tap on ‘Arrived at Job Location’as soon as they arrive at the location of the User.
    provider manage work location

    Job started

    Select booking location
    • With the arrival of Service Provider, the service begins thereafter and the user gets notified of the same with the message reading ‘Service Provider has Started Job’.
    • The Service Provider starts the service now and taps on ‘Job Started’.
    provider manage work location

    Job completed

    Select booking location
    • As soon as the service provider is done with their services, the user gets notified of the same with the message reading ‘Service Provider has Completed Job’.
    • As soon as service provider is done with their services, they tap on ‘Job Completed’ to notify the app and the user thereafter of job completion.
    provider manage work location

    Invoice Summary

    Select booking location
    • As soon as the service provider taps on ‘Job Completed’, thereafter an invoice summary gets presented on the user app containing the details of the service and the payment related to the same.
    • As soon as the service provider taps on ‘Job Completed’ thereafter an invoice summary gets generated on their screen containing the payment details, services and the mode of payment chosen by user.
    provider manage work location

    Reviews and Ratings

    The Review and Rating section present on the app of the user and service provider both help both provide reviews to each other as well as provide rating to each other based on the experience of services.

    Select booking location
    • This helps the user provide unique reviews and rate the service provider based on the nature of services provided by them.
    • Utilizing this feature, the service provider on completion of their job can provide review and provide rating as well to the user.
    provider manage work location

    Manage Availability

    choose sub categories
      This section helps the service provider manage their availability
    • This section present on the app of the service provider helps them select the timeslot and the days they are available to offer their services to the customers.

    Video Consultation

    choose service categories choose sub categories
      Online Video Consultation
    • Users can connect with experts through audio/video calls along with chats to get consultation on various topics like Legal, Telemedicine, Astrology, Teaching and Fitness.
    • Here we are taking example of Doctor Video consultation. User can select the Category as Doctor and then the Subcategy as General Physician.

    Providers List

    choose service categories choose sub categories
    • Based on the selected Categories, list of nearby Service Provider will be displayed.
    • User can also see the location of all the Providers in Map view.
    choose service categories choose sub categories
      Provider Profile details
    • User can click on any Provider from the list and can see his Profile details like the Service he provides, Gallery and Reviews.
    • User can provide special instructions (if any) and can book the Provider.
    choose service categories choose sub categories
      Booking and Payment
    • User can proceed to book the Services by choosing the Payment options (Cash / Card or Wallet)
    • User can also make payment using the previously saved Card.
    Select booking location
    • As soon as the user has completed these steps, the Job request gets sent thereafter to the Service Provider.
    • The service provider now receives the request where they need to offer their services along with the location and thereafter can accept or decline the same as per their choice.
    provider manage work location

    Job Request Accepted

    • As soon as Service Provider accepts job request, the user gets notified of the same with the message ‘Provider Has Accepted Request’.

    Start Service

    Select booking location
    • User can see that Provider has accepted the request.
    • Service Provider can start the Services by tapping on the "Start Video Consulting".
    provider manage work location
    choose service categories
    • Service Provider will get options for the call as "Audio Call" or "Video Call".
    • Tapping on Video Call, Provider can start the Video call.

    Video Call

    User and Service Provider can connect to each other via Video call.

    Invoice Summary

    Select booking location
    • After the Video Consultation is over, User can see the Invoice Summary and can make the Payment using Cash, Card or wallet.
    • After the Video consultation, Provider can view the Invoice summary and can collect the payment.
    provider manage work location

    Service Bid

    choose service categories choose sub categories
      Bidding By Service Providers for the Jobs
    • Users can book the providers by posting the Job details and allow providers to bid for that Job within the User's budget. Users will select the provider based on bid offer, reviews and provider portfolio.
    • Post and Bid feature available on iOS Apps and Android Apps.
    • User can select the Category & Subcategory of the Service they want. Eg. Painting Service - Interior Painting

    Place Your Bid

    choose service categories choose sub categories
      Provide Service details
    • After choosing the Category, User can provide more details about the Task like Budget, Location, Date, Time and Special Instructions.
    • User can tap on the "Post" button and can post the Task details.
    choose service categories choose sub categories
    • Based on the Task details, a notification will be send to all the nearby Providers that fall in the selected category and budget.
    • User can see the Tasks posted in My Bookings section.
    • In Task details they can see the response of all the Service providers.
    choose service categories choose sub categories
    • Services Provider will see Bids in their My Booking Section.
    • Tapping on View details button, they can see the Task details and can "Accept" / "Decline" or "Make An Offer".
    choose service categories choose sub categories
    • Service Provider can counter offer User by providing the Task charges and Instructions if any.
    • Service Provider can then see the Status of bidding in My Bookings.
    choose service categories choose service categories
    • User will get notification in the app that Service Provider has countered offered.
    • User can then accept / decline or revise the offer. User can enter the amount that he wants to pay and the Instructions.
    choose service categories
    • User will then wait for the Service Provider to answer.
    • They can see the status of the Bidding in My Bookings Section.
    choose service categories choose service categories
    • Service Provider would see the budget offered by the User and again accept / decline or Re offer.
    • Lets say Service Provider agreed and accepted the offer. Same notification will be sent to the User for confirmation.
    choose service categories choose service categories
    • User can then give the confirmation by accepting the offer.
    • User can select the payment mode as Cash / Card / Wallet.

    Internal Chat between User and Service Provider

    As soon as the Driver accepted the request of the User, thereafter, both can seamlessly chat with each other through the In-App chat feature. The feature however works only till the Job begins.
    * The feature is available for all services.

    choose service categories choose sub categories
    • Service Provider can start Task and see the Job location in the Map.
    • Service Provider can also see the details of the Service requested by the User.
    • User can see the status of the Task as "Provider has arrived at your service address" in his app step by step.
    • Service Provider can also see the status of the Task as "You have arrived at the Service Address". They can slide the "Begin Task" button and can start the Service.
    • User can see the Service as started.
    • They can slide the "End Task" button and can End the Service.
    • User can make the payment after the Service is done. And can also see the Invoice summary.
    • Service Provider will be asked to collect the money as shown in invoice.
    • User can Rate and review each other after the Task is completed.
    • Service Provider can Rate and review each other after the Task is completed.

    How to book a Vertical Elevator / Fly Taxi ?

      Book a Jet / Vertical Elevator / Fly Taxi
    • User can select the nearest Air station available and the Drop Off Air Station.
    • Upon completing this step, they need to select the Fly Taxi they require and choose the mode of payment for the same.
    • User can also choose the Profile Type as "Personal" or "Corporate".
    • User can select the number off Seats to book in FLY Taxi.
    • Estimated fare will be Displayed accordingly.

    After selecting the number of Seats, a Request will be sent to nearby Fly Driver.

    Driver now needs to accept the request within the time given in timer.

    The request is time bound and thus if the request does not get accepted within the timeslot of the timer, the request gets automatically sent to the next Driver.

    Fly Driver arriving

    choose service categories
    • As soon as Fly Driver accepts the request, User receives the details of the Driver and the Jet.
    • The User can remain connected with the Driver via Calls and Messages.
    • The Driver receives the location of the User.
    • The Driver remains connected via calls and messages till they arrive.

    Fly Trip Started

    • As soon as the Trips starts, User will receive a notification on hi app as "You Trip has started".
    • The Driver can see the drop off station and pick up station on the Google Map along with ETA.

    Fly Trip Completed

    • As soon as Trip is completed, User receives notification on this application that "The Trip has been completed".
    • The Driver can mark the Trip as completed by sliding the button.

    Trip invoice summary

    • User can view Invoice summary on the Screen and can make the payment.
    • User can provide reviews and rating to the Driver.
    • Driver can view Invoice summary on the Screen.
    • User can provide reviews and rating to the User.

    Other Features

    Driver Reward feature

    Manage Vehicles choose sub categories
    • It’s a loyalty program by which drivers can achieve level/badge by providing good service and more trips to users. Drivers get the rewards based on the level/badge they achieve.
    • Driver rewards can be defined based on the levels/badge (i.e. Silver, Gold, Platinum and Diamond). So for example if a driver archives :
    • Silver Level then X Amount of funds will get credited in his In-App wallet
    • Gold Level then Y Amount of funds will get credited in his In-App wallet
    • Platinum Level then Z Amount of funds will get credited in his In-App wallet
    • Drivers can achieve these levels by meeting criteria defined for that Level within specific time duration set for that level.
    Manage Vehicles choose sub categories
    • At any day between defined duration if driver achieves the defined criteria then he will get the level/badge and amount defined for that level credited in his In-App wallet immediately.Amount will be credited one time only in In-App wallet.
    • Once Driver archives the level, it will show forever in his Profile.

    Restricting Driver's Fraud in Taxi Components

    Manage Vehicles choose sub categories
    • This feature will allow Driver to mark Ride status as “Arrived” unless he is in X Meters/Feet distance from the Rider’s Pickup Location.
    • Driver will see the message on the Screen as "The Trip cannot be started as you are still far from the Pickup Location requested by the Rider."

    Restaurant menu multiple options/toppings in Food Components

    Delivery Helper Delivery Helper
    • This features allow Restaurant owners to add multiple Toppings and Options for each Food Item. Let us explain the depth of Options and Toppings with an example of Pizza. Below options can be set and sold with the Pizza. Customer will have to pay additional cost for the available Options on top of Pizza’s Cost:
      • Margherita Pizza Cost : 15 USD
      • Customer can select the Size: Small - 15 USD, Medium - 25 USD, Large - 30 USD
      • Customer can select the Base: Thin Crust - 5 USD, Soft Crust - 5 USD, Pan - 5 USD
      • Customer can select the Toppings: Tomato - 2 USD, Onion - 2 USD, Cheese - 3 USD

    One store under several categories in DeliverAll Components

    Delivery Helper Delivery Helper
    • Using this features App owner can show each store in more than 1 Categories.
    • For example, A store will show in Food and Grocery Category, it sells Food and Grocery Items. Store will register in 1 Category and later can ask Admin to add him in multirole Categories as it would be doing business in more than 1 Categories.

    Free Delivery Promo Codes for Specific Delivery Stores

    Manage Vehicles choose sub categories
    • App Owner can set the Promo Code for Specific Stores or for all Stores. Free Delivery Promo code can be ON/OFF.
    • Having this, the Customer will see that Delivery is Free but in real the Store Pays for it as part of promotion.

    Advanced Rating Flow for Food Items and Delivery Drivers

    Cost Manually Cost Manually
    • This features allows User to provide ratings and feedback for the Items in very detailed way.
    • The feedback will be helpful to Restaurant Owner and Delivery Driver to improve their Service.
    Cost Manually Cost Manually
    • User can select the multiple options as "Yes" or "No" and can provide his feedback for the Restaurant.

    Location Wise Banners throughout the System

    Cost Manually
    • App Owner will be able to create Application’s Home Page Banner’s Specific to Target Location. User will see Banner according to the Location Address in User Application Home Page Screen.

    Advanced and detailed Service Search in Service Provider Components

    • With this new Search Services, a User can Search Services based on keywords and wont have to scroll till end of screen while looking for all Services.

    USING FIREBASE FOR MOBILE NUMBER VERIFICATION

    • Firebase Authentication provides backend Services to authenticate users by verifying their phone number. Using this technology, you can avoid verification of User's Phone Number that uses expensive 3rd party SMS.
    • User can enter his phone number and verify.
    • An OTP will be sent to user on his number for verification.

    SKU Code For Store Delivery Items

    • SKU code is added to help Restaurant/Store owners to identify a specific item when order is received.
    • Restaurant would be able to see all the Orders a lot with SKU of Item.

    18+ Age Confirmation

    Age Confirmation
    • This feature allows Users to upload their Identity Card for purchase of items that require age proof and get verification done.
    • This is Feature is especially applicable for Story Delivery Service.
    • For Eg.: Liquor Delivery
    Select Address ready checkout
    • User need to upload his age verification Identity proof card.
    • He can take the photo or can choose from Phone Gallery,
    • Delivery Driver will verify the Identity proof and deliver the Product.
    ready checkout

    Day Wise Separate Timeslots for Stores

    • User can see the day wise timeslots for any Store they have selected.
    • Stores can manage the day wise timeslots from their Application. Stores can select Weekdays and Weekend for Stores as per your region's culture.

    Delivery Helper

    Delivery Helper Delivery Helper
    • Feature is available in Parcel / Courier Delivery App. Helper Feature in Parcel Delivery App. A Helper person will come along with a delivery driver to help in transporting the heavy items. Administrator can define Delivery Vehicles with higher Rates where a Helper is available to assist the Delivery Driver for loading and unloading of Cargo/Goods.
    • User can choose the Vehicle type which provides helper with it.
    Manage Vehicles choose sub categories
    • There are few Vehicle Types set by the Admin that require helper with it. This is set by the Administrator.
    • Driver can set the vehicles which he has for the Delivery.

    Apply Toll Cost Manually

    Cost Manually Cost Manually
    • Many countries dont have Toll API.
    • In such cases, Driver will be able to add Toll charges at the end of the ride. Once confirmed by Rider, it will be added to the Ride Invoice.
    Cost Manually Cost Manually
    • Here Driver will enter the Toll charges or any other charges manually.
    • The request will be sent to User for approval of the charges.

    Order Cancellation by Driver and Store

    Order Cancellation Order Cancellation
    • This feature in application in Store Delivery services.
    • A Driver can also cancel the order for any specific reason.
    Order Cancellation
    • Driver can choose the reason of the cancellation of Order and then cancel the Order.

    Order cancellation by Store

    Order cancellation by Store Order cancellation by Store
    • A Store can view the order placed by the user.
    • They can confirm or decline the order as per availability of Items.
    • Stores can Decline the order by choosing the appropriate reason like Driver not available, Items out of Stock or any other reason.

    OTP Verification to Start the Ride (This is for Taxi Service)

    OTP Verification to Start the Ride
    • In Taxi on demand Service, Rider has to provide the OTP to Taxi Driver in order to start the Ride.
    • Driver will then enter this OTP in his application and start the Ride.

    OTP Verification to Start the Job

    OTP Verification to Start the Job
    • In Service on demand Service like beautician, massage etc., User need to provide the OTP to the Service provider in order to start the Service.
    • Service Provider will then enter the OTP in his Application and start the Service.
    OTP Verification to Start the Job

    Restaurant Safety Verification

    Restaurant Safety Verification Photos Restaurant Safety Verification Photos
    • This feature is applicable in Food Delivery Service. Restaurants can upload pictures of their kitchens to let customers know about how they follow best safety and cleanliness processes in their premises.
    • User on the other side can see the photos in store detail screen.
    Restaurant Safety Verification Photos Restaurant Safety Verification Photos
    • - Restaurant can upload the images that would showcase the safety guidelines that they follow.
    • - They can add / edit / delete the photos anytime.

    Voice Instruction for Delivery Driver

    Voice Instruction for Delivery Driver Voice Instruction for Delivery Driver
    • User can send the Voice instruction for Delivery Driver while placing the order.
    • Feature is available in Food & Grocery Delivery App. Customer can leave voice messages instructions for Delivery Drivers.
    Delivery Driver
    • Delivery Drivers can then listen to the voice instruction and can follow the delivery process accordingly.

    Mark Store as Favourite

    • So, your customer wants delivery from their favourite store? Don’t worry! With the Mark Store as Favourite feature present on the app of your customer, they can order the items from the stores they feel is the best by simply marking it as a favourite.
    • This feature will make sure that your customers are always happy when they wish to enjoy items from the store whose delivery they may have liked in the past.

    Wallet to Wallet Money Transfer

    • Looking for a seamless way to make payments easy for your customers and assist the service providers to receive the money directly in their wallet. Then, the wallet-to-wallet money transfer feature will turn out to be a blessing in disguise for your customers and service providers.
    • Through the pre-integrated wallet present, your customers can smoothly make payment through their wallet and have it sent to the service provider’s wallet especially if they do not have the change for the services that they have booked.
    • All that they would need to do is select from the two options present in the wallet to whom they wish to send, the user or service provider and then choose their respective mobile number or email address and then they need to transfer the money from their wallet to the wallet of the service provider.
    • This feature will surely be a blessing in disguise for your customers and service providers who may be wary of sharing their card details.

    Membership Subscription Plan

    • Admin can define the Membership plan for Service Provider / Drivers like 2 months subscription and 1-week subscription plan.
    • Service Provider / Drivers can subscribe for the Plans and can provide the Services.
    • The unique feature that will ensure that no service provider is able to provide their services until they have subscribed to the subscription plans present on the Membership Subscription Plan.
    • All that the service provider needs to do is enter their application and then tap on My Subscriptions.

    Ride Cancellation

    Support menu & About us
    • Rider can cancel a Ride by selecting the appropriate reason and if Driver hasn't followed Covid-19 Safety Measures.
    • Driver can cancel a Ride by selecting the appropriate reason and if Rider hasn't followed Covid-19 Safety Rules.
    Live chat

    Safety Checklist

    Support menu & About us
    • List of Safety Measures that Rider and Driver must follow during this Covid Era will be displayed at booking of each Ride.

    Safety Reviews & Ratings

    Support menu & About us
    • User can provide the ‘Safety Ratings’ based on Covid-19 safety precautions taken during the Job done by the Driver.
    • User can also provide review based on his experience.

    Manage Notification Sounds and Ringtones

    Using this unique feature, you the owner of this expansive service provider app can manage the notification sounds and respective ringtones of the store, the service provider and the customers respectively.

    The notification sounds may include the request sound for the driver and rider, notification sound for the provider including the message and notifications, notification sound for the user including the message and notification, for the store including the message and notification and finally, the VOIP based (voice over internet protocol) call.

    All these sounds are already present in the solution itself. However, other sounds may be downloaded from the admin panel.

    KOT Print via Wireless / Bluetooth printer in Android Food Delivery App of Restaurant

    A unique feature to help restaurants efficiently manage the bills and process their orders and have it assigned to delivery drivers. As soon as the restaurant receives a new order from the customer, they shall receive the details of the same on their same. They now would be able to view the details of the same on their app. They now need to tap on KOT Print where KOT means kitchen order ticket and they would get the order printed via a wireless or Bluetooth printer and have it processed and confirmed and then assigned to the delivery drivers.

    Donation

    • A new feature made to give back to the society. The Donation Feature helps those operating the GoJek Clone App to provide donations via App.
    • Your customers can choose the donation organization and can donate. (*The donation will not be done through Application. User will be simply redirected to Organization site).

    Multiple Stopover Points

    • The feature above enables the rider to stop over at multiple points during a single ride thereby enjoying a unique pickup and drop experience with family, friends or colleagues and making the ride on a whole easy, enjoyable as well as cost-effective for the rider at large.
    • You can earn more by increasing the number of trip requests thereby allowing riders to enjoy shared long-distance rides.
    • The rider needs to simply enter their pickup and drop location along with other stopover points and book the ride thereafter. The driver will receive the request of the same on their application where they need to simply mark each destination.
    • The trip fare gets calculated as per standard fare defined as per vehicle type and the stopover hold time would get calculated in the invoice as per the standard time rate defined per vehicle.
    • The app also contains a feature where the rider can end the trip in a situation where they wish to end the trip at any destination of their choice.

    Shop/Stop/Eat while Riding

    • This is a very unique and useful feature that allows people to “pause” their trips along the way. This means that a user will be able to stop to buy items or to eat while their trip is on.
    • When the User wants to stop the ride in the middle of the trip, they can ask the driver to “Pause” the ride in the middle of the trip. During this “pause” time, the User will be charged a separate waiting fee.
    • This means that the trip charge and the waiting charge will be calculated separately and then added cumulatively in the invoice at the end of the trip. This gives you fair and unbiased billing each time.
    • The User will get a notification that his Trip has been put on hold.
    • The Driver can restart the Trip once User is back in the Taxi.
    • The User will get a notification that his Trip has been resumed.

    Surcharge & Ride Later Feature

    • User gets notified if any surcharge is going to be applied on his Ride / Job. Surcharge can be perk time extra charge or night charges, etc. The Administrator sets the surcharges from Admin panel.
    • A User can book a ride / Job for a later time also. Let's say he wants to book a ride for Airport 2am midnight. In this case, he doesn't have to remember and book a ride at 1.45am. He can simply book a ride for a later time. And the system will Auto Post the ride request at 1.45am to all drivers in the range of pickup location.

    Airport Rides/Surcharge

    • The Airport Surcharge feature will enable you to add a surcharge amount to all the Rides coming from the airport or going to the airport.
    • The Admin can Geofence the area around the airport. When this is done, if a ride originates from within that area or if the drop location falls within that geo fenced area, the app will automatically add a surcharge value to the ride.

    Tip Feature

      User can Tip the Driver.
    • If the User Tip's Driver via Credit Card, he will need to enter the Tip amount and it will be processed from his Credit Card. The App Owner will not get any commission on the Tip amount. The Tip will be listed on invoice but no Tax or Commission will be levied on it.
    • If the tip is given in Cash, it will nowhere appear on the invoice or reports.

    How to cancel a Trip

    user app login and registration screen
    • User & Driver can cancel the booked Trip (once the driver has accepted the ride request and before he picks-up the User).
    • If a User cancels the ride X minutes after booking the ride, he will have to pay Y amount of cancellation charges. The cancellation fees will be deducted form his Credit Card.
    • Cancellation fees is optional and is set by Administrator.
    Driver login and registration screen

    X to Y Location

    • This is a specification that allows the admin to keep a fixed flat rate for a trip from a fixed point A to a fixed point B. For e.g. the admin can choose to keep a flat fare of 'X' in between the airport and the railway station which will not vary owing to anything. These two points can also be two cities.

    Favorite Driver / Provider

    • The User can mark the Driver / Provider as favorite from his App. Also, he can remove the Driver / Provider from the favorite list anytime.
    • In the case when you do the Trip /Job with any Provider and you want that Provider again, then mark the Driver / Provider as Favorite.
    • This feature allows the system to set the Priority in sending the request to all favorite Drivers / Providers first whoever is marked as favorite by the User.
    • This way User gets the chance to book the Trip with any specific Driver.
    • Once the Trip is completed the User will be prompted to rate the Trip and provide the feedback.
    • Apart from this, the User will get the option to mark the Driver as a favorite so that next time they got the chance to do the Trip again with them.

    End of the day trip - Driver App

    • Driver can tap the Destination Mode Icon at the Driver App.
    • Enter your destination address. You can also set the destination as your home address or any location of your choice.
    • Tap on "Start trip to destination“
    • Your destination will appear as a pin on the map.
    • In case when Drivers are going to a specific destination for any purpose then they can set the destination mode on and add the destination address.
    • Now, those Users who are requesting for the ride, near around same destination address then drivers will get those ride request.
    • This feature helps the Driver to earn more when they are traveling to predefined route or destination everyday like going home.
    • Get this feature and increase the Trip request ratio and earn more.

    Toll Calculation for USA (Using 3rd party Toll API)

    • The app will automatically calculate the Toll that may be charged on the Route. This amount is added to the total bill in the Invoice. This feature is exclusive for specific countries only.

    User Preferences

    • User can set Preferences for Rides like Prefer a Female Driver, Taxi with Handicap Accessibility and Taxi with Child Seat accessibility.
    • Woman Users will be able to prefer Woman Drivers for their Rides. When this option is ON, Woman Users can select if they prefer Woman Drivers. In this case, 1st all Woman Drivers will be preferred and if there is no woman Driver in vicinity, male drivers will be requested for the ride.
    • If your Drivers have Taxi's with Handicap Accessibility, they tick the option as YES in their Taxi's Detail Screen. And thus they will be preferred for Rides requested by Handicap Users
    • If the User is traveling with a child, they will have to go to the “preferences” section of the application. When the User clicks on “Preference”, they will find 3 options. They must select “Prefer Taxi with Child Seat Accessibility”.
    • These options can be turn ON/OFF from Admin Panel.
    • In order to enable the preferences, the driver has to mention in the application while setting up details about their vehicle, that they have“child seat” "Handicap accessibility" in the car.

    Set Destination Later Feature

    • When the User wants to make a booking for a later time, they can Click on the "Enter Destination Later option".
    • Using this feature your Rider can put in the destination of their trip even after the trip has begun.

    Edit Profile

    User can edit their profile
    • The User can Update and Edit their profile whenever they like.
    • The Service provider can update and edit their profile whenever they need to.
    Service provider can update their profile

    Wallet integration

    user and provider manage their wallet
    • The User and the Service provider will both have an in App wallet.
    • This wallet can be recharged or topped up whenever they want.
    • Users can pay for the Job using Wallet.

    manage Vehicles & services

    Manage Vehicles choose sub categories
    • Provider can manage his Services, Vehicle, Rates from here.
    • They can active/deactivate the Services.
    Driver able to manage vehicles from panel
    • The Driver will be able to manage all their vehicles from this panel.
    • They can manage their vehicles for Rides, Deliveries or manage other services from here too.
    • They can add or remove the vehicles too from this panel.

    Manage Documents

    Service providers upload ID documents from panel
    • The Service Providers will be able to upload all the documents that are required, such as Driving license, Experience certificate, Taxi passing etc. from this panel on the app.

    Manage Gallery

    choose sub categories
    • Provider can manage his Image gallery and can upload the images to showcase to the customers.

    Payment

    • Users & Drivers can manage their Credit Card information through this screen. The card detail is NOT stored in the APP or in the App's database. It's stored in the safe vault of the Payment Gateway Company. We just call the card using token and the secure transaction happens on the uber clone App.
    • Users can also scan their Card.
    • Users and Drivers can top up their wallet too.

    Multiple credit card management

    choose service categories
    • User will have facility to add / save multiple cards in the App.
    • They can make payment from any Card and can delete if needed.

    Booking History

    user app login and registration screen
    • User can view all his Past and also upcoming Bookings.
    • Upon tapping on the list, the detail and invoice of past booking can be viewed.
    • Service Provider can view all his past and also upcoming Bookings.
    • Upon taping on date on calendar, Service Provider will be able to view summary of that day including Total earnings, Average Ratings, Completed Jobs. And can then tap on any Booking to view it's detail and invoice.
    Driver login and registration screen

    Waybill

    Waybill for the Ride
    • The Waybill for the Driver will be displayed here with all the necessary details.

    Heat View Of the Provider App

    heat view for taxi and delivery
    • Service Providers will be able to view the Heat Map and identify the areas that are generating maximum requests. This can be helpful so that they too can reach that area in order to pick up more rides or Deliveries.

    Notifications

    choose service categories
    • User can view list of Notifications added by the Administrator of the App.

    Emergency Contacts

    List of emergency contacts
    • The App allows the Users as well as the Service providers to list up to 5 emergency contacts who can be reached through an alert instantly.

    Promo code

    choose service categories
    • App Owner will be able to create Promo code Specific to Target Location. Only Users belongs to that location can use that promo code.
    • This section offers users with a coupon that they can apply for the next service that they book and empowers them to choose from any one of them.

    Multiple Item Images - Story Delivery Items

    choose service categories
    • Users can see multiple images / video of any Item.
    • Store Owner can upload Image(s) or Video of all the Items.

    Feedback

    user and provider fives feedback to eachother
    • The User as well as the service provider will be able to provide feedback about their experience with each other. They can give a star rating or write a review.

    Invite Friends & Manage Bank Detail

    user and service providers upload their bank details and invite friends to download app
    • Service Provider can upload their bank details from this panel on the App.
    • Users and Service Provider will also be allowed to invite friends to download and start using the Application.

    Earning Statistics

    provider monitor earning they have made
    • The Service Providers will be able to monitor how much earnings they have made over a stipulated time duration.

    Other Information Screens

    Information like About Us, Privacy Policy, Terms and Conditions, Contact US and FAQ.
    • This panel will give you all the other relevant information like About Us, Privacy Policy, Live Chat, Terms and Conditions, Contact US and FAQ.

    Advertisement Banners

    • Showcase your offers and promotions on the Home screen of the App. When the users open the App, they can see your advertisement.
    • You can keep advertisement, promotional content and any kind of information that you want to highlight about the App right here.

    Facebook & Google Ads integration

    User can edit their profile
    • Using this feature, the site owner can put the Facebook advertisements in the apps and generate revenue from it.
    User can edit their profile
    • Using this feature, the site owner can put the Google Ads in the apps and generate revenue from it.

    Contact Us & Help

    user app login and registration screen
    • Users and Drivers can contact App Administrator through the Contact Us Page.
    • They can also check the FAQ's for detail.
    Driver login and registration screen
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