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Step by Step Graphical Flow Of All In One Medical App

Loading Screen

User Application's Splash Screen with App's Logo will be displayed for 2-3 Seconds. Your logo with your App name will show here.

Medical Expert Application's Splash Screen with App's Logo will be displayed for 2-3 Seconds. Your logo with your App name will show here.

App Introduction Screen

User can see the information related to the Application on the Screen.
With this Screen, the User can flexibly choose the Language as well as currency of their choice. They can proceed for login or register through this Screen.

Medical Expert can see the information related to the Application on the Screen.
With this Screen, the Service Medical Expert can choose the Language and Currency of their choice flexibly. They can proceed for login or register through this Screen.

Application Login

The User can login into the App by using their Mobile number.
The User can also login into the App by using Face ID / Touch ID / Social Media Accounts (Google & Facebook) / Apple Account.
After entering the Phone number, user can either enter the OTP or the alphanumeric password. App Owner will decide and set in Admin Panel Settings of what he wants in his App >> OTP or Password. OTP can be send either using Twilio or Firebase method.
User can enter alphanumeric Password. (If this is set by the Admin).

Touch Id / Face ID Login (For Android Phone Users)

To activate Smart Login (Finger Print / Face Id), User first need to login/sign up either by mobile number or social media.
After login, user can enable smart login option from his profile section of application.
After enabling this option, user will see the Smart Login option in the login screen on his Device. Next time Users will be able to login using Touch ID / Face ID.

Android Users can login using the Touch ID from their Mobile Phone.
User will be ask to put finger on sensor.
Its hassle free and help you to login using Touch Id.
Note: To activate Smart Login (Finger Print or Face ID), User first need to login/sign up either by Mobile Number or Social Media.

Face Id Detection (For iPhone Users)

In case of iPhone device, user will be ask for Face Detection.
After successful authorization, user will be taken to main/landing screen.
Note: To activate Smart Login (Finger Print or Face ID), User first need to login/sign up either by Mobile Number or Social Media.

Registration

Users can login to the App using Mobile number & Social Media credentials (Facebook or Gmail). There will be multiple steps for registarion.
After entering the Phone number, User will be asked to enter the OTP or password (as set by the App owner).
User can enter his full name in order to register on the App.
User can enter his email address and proceeed ahead. Once User is successfully registered on the App, he can login and use the Apps.

Application Menu

Here the User is introduced to all the important features present in the App that include My Bookings, Favorite Medical Expert, Wallet, Notifications, etc. to name a few.

Here the Driver / Delivery Driver / Medical Expert is introduced to some very important features that can help them operate seamlessly as well as smoothly. This includes My Booking, Wallet, My Profile, etc. to name a few.

Landing Screen - Medical Services On Demand Application

The home screen of the Medical Service App brings all key services together for easy access. Users can quickly book doctor appointments, connect through video consultations, request ambulance services, locate nearby pharmacies, or schedule vet visits. It also displays top-rated Medical Experts in the area along with a list of highly recommended doctors. With all important features available in one place, the app offers a simple, smooth, and hassle-free user experience.

Component 1 - Book An Appointment

To book an Appointment, User can select the Services from Book An Appointment section like General Physician, Physiotherapist, Nurse, Psychologists etc.

Here, lets take the example of booking General Physician.
All other Services in this Category will work same as General Physician.
Tapping on the Service, User can view list of nearby General Physician.

User can view the list of nearby available General Physicians with name, distance and ratings.
They can also navigate their location in the Google Map
User can click on any General Physician and can view his Profile.

Manage Services - Medical Experts App

Medical Experts can update the information in relation to the Services offered by them, including its subcategory.

Profile and Booking Summary - Patient App

Here in this section, Patients would get a glimpse of the profile of the Medical Expert they have selected.
The section also presents Patients with the list of Services provided by that Medical Expert and thereafter book the service and pay.

View Gallery and Reviews

The section presents Patient with all the past work of the Medical Expert in the form of a Gallery and Reviews as well so that they can choose the correct Medical Expert.

View Booking Summary and Pay

As soon as Patient books the Service and chooses the mode of payment, they get presented with a Booking Summary containing the details of the Service, the mode of payment selected and the location where service would be delivered.

Patient needs to choose location where they would require service. They can select from the two options - Location of Patient or Location of Medical Expert.

Medical Expert can choose the location where he would be providing the Services.
Medical Expert can opt to provide service at Patient's location or his own location.

As soon as the Patient has completed these steps, the Job request gets sent thereafter to the Medical Expert.

The Medical Expert now receives the request where they need to offer their services along with the location and thereafter can accept or decline the same as per their choice.

Job Request Accepted

As soon as Medical Expert accepts job request, the user gets notified of the same with the message ‘Medical Expert Has Accepted Request’.

The Medical Expert gets presented with the details of the location where they need to provide the services, along with the subcategory of services that need to be provided.

Internal Chat between User, Medical Expert and Store

The Medical Expert, User and Store can start to chat with each other as soon as the request is accepted by the Medical Expert and Store.

VOIP based Call masking

VOIP based calling completely eliminates the need to make additional payment for Call Masking. With the help of this feature, User, Medical Expert and Store can make calls to each other over the internet. This means their phone numbers are neither required nor displayed.

VIDEO CALL

Along with phone call and text chat option, User and Driver / Delivery Driver / Medical Expert can also use the Video call option to communicate with each other. This section allows the Driver / Delivery Driver / Medical Expert and the User to remain connected with each other via Video call.

Medical Expert Arrives at Service / Job Location

Medical Expert needs to tap on 'Arrived at Job Location' as soon as they arrive at the location of the Patient.

Patient gets notified as soon as Medical Expert arrives at job location with the message 'Medical Expert has arrived at your location'.

Service / Job started

The Medical Expert starts the service now and taps on ‘Job Started’.

With the arrival of Medical Expert, the service begins thereafter and the user gets notified of the same with the message reading ‘Medical Expert has Started Job’.

Service / Job completed

Once the Services is completed. Medical Expert can add Prescription for the patient.
If no prescription has been added yet, the screen will display a message prompting the Medical Expert to add one.
Tap the “+” (Add) button to start creating a Prescription.

Add Prescption - Medical Expert App

The doctor can add multiple components to the prescription, including:

Advice & Instructions - General care guidelines for the patient
Diagnosis - Medical condition or findings
Lab Report - Recommended or attached test reports
Medicine - Prescribed medications
Select the required section (e.g., Advice & Instructions)
Tap Submit to save the details or Cancel to discard

This Screen enables the Medical Expert/Doctor to add diagnosis details and lab reports as part of the patient’s prescription.

This screen enables the Medical Expert/Doctor to add detailed medicine information to a patient’s prescription. Medical Expert can enter following Medicines details:
Provide the following information:

Medicine Name

Enter the medicine name that should be prescribed.

Medicine Time

Select Morning, Noon, Evening or Night for medicine intake.

To be Taken

Specify whether the medicine should be taken Before Food or After Food.

Duration

Choose the number of days using the + / - controls.

Important Note (Optional)

Add any special instructions or precautions for the patient.

View Prescption

Patient can view Prescription details entered by the Doctor / Medical Expert.

Additional Charges

Medical Expert can add additional Charges if any.

Invoice Summary

As soon as the Medical Expert taps on ‘Job Completed’, thereafter an invoice summary gets presented on the Patient app containing the details of the service and the payment related to the same.

Reviews and Ratings

The Review and Rating section present on the app of the Patient and Medical Expert help both parties provide reviews provide reviews to each other
as well as provide rating to each other based on the experience of services.

This helps the Patient provide unique reviews and rate the Medical Expert based on the nature of services provided by them.

Utilizing this feature, the Medical Expert on completion of their job can provide review and provide rating as well to the user.

Payment

User can make the Payment using Card or wallet.

Component 2 - Video Consultation

This Component will Allow your Users to Book Appointments and Video Consult with General Physician, Physiotherapist, Orthopedic, Pediatrician etc through the App.

Online Video Consultation

Medical Expert Video consultation. Here, User can select the Category as General Physician.
All other Categories will work the same.

Medical Experts List

Based on the selected Categories, list of nearby Medical Experts will be displayed.
User can tap on any Medical Expert from the list and can see their Profile details like the Service he provides, Gallery and Reviews.

Booking and Payment

User can proceed to book the Services by choosing the Payment options (Card or Wallet)
User can also make payment using the previously saved Card.
User can provide special instructions (if any) and can book the Medical Expert.

As soon as the user has completed these steps, the Job request is sent to the Medical Expert.

The Medical Expert receives the request with the location details and can accept or decline it as per their choice.

Service / Job Request Accepted

As soon as Medical Expert accepts job request, the user gets notified of the same with the message, 'Medical Expert Has Accepted Request'.

Start Service

Patient can see that Medical Expert has accepted the request.

Medical Expert can start the consultation by tapping 'Start Video Consulting'.

Video Consultation

Patient and Medical Expert can connect to each other via video call.

Invoice Summary & Review

After the Video Consultation is over, the user can see the Invoice Summary.

Medical Expert can rate and review the patient after the Task is completed.

Payment

Once the video consultation is complete, the patient can proceed to make the payment using a Card or Digital Wallet.

COMPONENT 3 - Other Services

User can also book other Major Services like Ambulance and Pharmacy Delivery.

Pharmacy Delivery

User can also order Medicines from nearby Pharmacy Stores using the Application.

Ordering Medicines

User can see all the nearby available stores. They can choose any store and can see the available items.
User can add the items / product in the cart and purchase them.
User can track the entire order from their Application.

Placing Order for Medicines

User App
This is the section that will enable the User to place an order from the Pharmacy Store of their choice. They will be able to see all the Pharmacy Stores that appear online on the App.
Store App
This page will allow the Pharmacy Store owners to make themselves available by sliding the Online or Offline option. When Online, they can receive orders. When Offline, they will not be shown to customers and will not receive any orders.
Delivery Driver App
The Driver can set their availability to pick and drop the order on this page. The Driver can make himself available by sliding the toggle button to Online. If turned to Offline, the driver will not receive any request for delivery.

User Flow of Ordering the Medicines

Search Medicines
This screen allows the user to search for the pharmacy items that they are looking for.
Add to Cart
After the User makes selection, they can add their favorite Items to the basket.
View/Edit Cart
This screen is where the user can modify or edit the Pharmacy Items placed in the cart.

Attach Prescription
There are some Medicines that require Prescription. Once those Medicines will be added in the Cart, User will have to upload the Prescription for the same.
Upload Prescription
User can upload multiple Prescriptions. User can also skip uploading prescription and can directly contact the Pharmacy Store.
Edit Prescription
User can edit/change the prescription once it is uploaded.

Checkout Screen
This screen will allow Customer to checkout and confirm the purchase. Here they can choss the option for "Delivery to your Doors" or "Take away".
Delivery Options
Once User choose the "Deliver to your Doors", he can opt for Contactless Delivery.
Choose Payment Method (Cash/Card/Wallet)
The final step in the checkout screen will allow you to choose the payment method for the order.

After User Places Order

The User is notified that his order has been placed. It also states that the order will be delivered soon, shows the options of Call, so that he can call the Pharmacy Store and Navigate to help reach the Pharmacy Store using the Map
Once the order is placed the Pharmacy Store app immediately shows a screen where the order details are shown. The Order is presented in the NEW ORDERS section.

Tracking the Order

The User can now track their order over a Map. This page will show a flowchart with all the stages of the order right from the order being placed to it being delivered. The Map will also help locating exactly how far the order is.
Pharmacy Store can view the Order details and can confirm or decline the Order.

Order Assignment to Delivery Driver

Once the Pharmacy Store accepts the placed order, they will be shown a screen with the bill details and a button that says “ASSIGN DRIVER”. On tapping this button, the request for pickup and delivery of the order will be sent out to the Delivery Driver.
The Delivery Driver sees the request as a notification on his screen along with a timer. The Driver must accept the order within the given time or else the request will automatically get canceled and passed on to another driver.
Note – The driver ought to accept the order within the timeframe set on the timer, failure of which would lead to the request getting sent to the next driver.

Order Processing

The User will now be shown that the Driver for pickup of order has been assigned. This will be shown as a progression in the flowchart on the user's screen.
The Pharmacy Store will be notified after the Driver accepts the order. The notification will state that the Delivery executive is on their way to collect the order. This screen will continue to show the particulars of the order as well.
The Delivery Driver will be able to see the Current Task on this page. It will show the address of the place that the order has to be collected from and the address of the delivery for the order. This page also shows Call and Navigate options to help the driver reach the Pharmacy Store.

Status of Delivery Driver

Driver can now reach the Pharmacy Store and pick up the order. The delivery driver will be able to see the particulars of the order so that they can pick it up without any confusion. They will then take a photo after collecting the order and update on the app as "ORDER PICKED UP".

Last Leg of Delivery

The User can now see the status of the Driver along with an estimated time of arrival. The flowchart gets appropriately marked as per the movement of the Driver.
The Pharmacy Store too will now be able to track the exact status of the order. The Pharmacy Store will be able to see whether the order has reached the recipient or not.
After the order is picked up by them, they will now be able to see the address of the Recipient. They will also have the option of calling the Customer for instructions and tracing the location on a map so that they can drive and reach them easily.

Order Delivered Successfully

Once the order gets successfully delivered to the Customer's place, it is appropriately updated on the app. The page also mentions the steps of Delivery along with the Time.

The popup contains 3 buttons:

Help
Tap this button to go to the help screen.
Ok, Got It
This button is to be tapped when the customer confirms that the pharmacy order has been delivered successfully.
Rate Your Order
Tap this button to rate your pharmacy order.

Reviews and Ratings

- The User can Review the Pharmacy Store based on the quality of the item that they received.
- The User can also rate the Driver based on their experience of having the item delivered.
- The Driver will be able to review and rate the Store based on the readiness and preparedness of the order.
- The Driver can also rate the Customer based on their experience of delivering the product.

Book An Ambulance

The other major service is booking an Ambulance. User can tap on the Ambulance option and see nearby available Ambulances.

User can book the ambulance from the Application by choosing the type of the ambulance they want like General Purpose Ambulance, Mobile ICU Ambulance or Basic Life Support Ambulance.
They can see the rates according to the selected Ambulance type.
User can see the ambulance available on the Google Map also. They can further choose the payment mode and can request the Ambulance driver.

Ambulance driver Gets Online and Start Accepting Request

Ambulance driver Sets Availability (Online / Offline) to get Requests.

Ambulance driver sets availability online and chooses the Vehicle they wish to use.
Request only get sent to the Ambulance drivers that are online and fall within the nearby vicinity of the patient.
In case of the Ambulance driver using more than one Ambulance they need to choose the one that they would like to use for offering Request to Patients.

Sending Ambulance Request

Once the Patient has put in the PickUp and Drop Location and selected the type of Ambulance & Payment option, the App will send out a request to the Ambulance drivers in the nearest vicinity.
There are 3 algorithms of deciding how to allot Requests to an ambulance driver:
- Closest First: The Ambulance driver in the closest proximity gets the request first. If they reject, the Request in turn goes to the next and so on and so forth.
- Competitive: Every Ambulance driver in the given radius is given the request, and whoever chooses first gets it.
- FIFO: First In First Out method allots the Request to the Ambulance waiting idle for the longest duration in the given radius of an area

When a Patient requests for an ambulance, the App sends out a Request to all the Ambulance driver in the area.
The Ambulance driver sees a screen with all the details and a timer. They must accept or decline the request within the time frame failure of which leads to the request getting automatically declined.

Ambulance Driver Arriving

Patient can see the location of the Driver on a Map

Patient here gets a glimpse of the location of the Ambulance driver and can calculate the estimated time of arrival.
Patient can call, message, or share the Request details.

The Ambulance driver receives a glimpse of the location from where they need to pick up the patient and can calculate the estimated time they would take to arrive there.
Ambulance driver can Call / Message / Share / Cancel the Request.

Driver can see the pickup location on a map

Ambulance driver Arrives at Location

Patient is notified when Ambulance driver reaches at location

As soon as the Ambulance Driver arrives at the patient's location, they slide the button to mark as Arrived.

As soon as the Ambulance Driver reaches the location, the Patient is notified of the same.

Driver updates when he arrives at pickup location

Ambulance Service Begins

As soon as the Ambulance service starts, the Ambulance driver slides the button ‘Begin Job’ to notify the Patient of the Ambulance service getting started.

The Patient gets notified with the message 'Your Job Has Started' as soon as the Job begins.

Ongoing Ambulance service

The location of the Ambulance will be visible on the Map. There will be SOS button on the App for emergency purposes and to change the destination.
They can also share the location with Family and friends if needed.

Ambulance service Completed

As soon as Ambulance Driver reaches the location, they slides the button 'End Job’ to notify the end of Job and Patient gets notified of same.

Patient gets notified on Job completion with the message ‘Your Job has Completed'.

Ambulance driver slide to end trip and Patient get notification for Trip completed

Invoice Summary & Review

Upon completion of the Ambulance service, the App generates an invoice whose summary gets flashed on the screen of the Patient and Ambulance driver both.

Medical Expert can Rate and review each other after the Ambulance service is completed.

Payment

Once the Ambulance service is complete, the User can proceed to make the payment using a Card or Digital Wallet.

Vet Booking

User can Book Vets for their Pets.
Users can simply select the Service Category as "Vet"
Clicking on it would show list of Nearby Vets and their Profiles.
The flow will be same as "Book An Appointment" Section mentioned above.

Other Features

Wallet Voucher

The Admin can add as many as Vouchers, based on user's travelling pattern. Admin will provide the Vouchers to Customers externally. Customers can then Redeem the Voucher in Apps.
The user can redeem the voucher in their App wallet from the App itself. Open the App, click on “account’ then tap on “wallet voucher”.
Next, a pop-up will appear on the screen with a discount code. User will click on the “Apply” button.

Now the voucher money has been redeemed, and the money has been added to the user’s digital wallet.
Users can view the transaction or amount credited in the “My Wallet” section.

OTP verification via WhatsApp

Mobile Number Verification via WhatsApp adds an extra layer of securiy to the login process.
User can enter the Mobile number and can choose the Verification Method as
- Verify by SMS
- Verify by WhatsApp

User will receive the verification code via Whats App.
This option is manageable by Admin. You as an App Owner can keep this option as On or Off.

User can enter the Verification code and login into the App.
This feature will be applicable to Patient App, Medical Expert App.
User will also get the OTP Verification option in Web Panel.

Send Gift Card

Users of the App can send Gift Certificate to their loved ones.
The user needs to select the "Send Gift Card" option.
As soon as they choose the option, they will be redirected to the “Send Gift Card” Screen where they can choose a Gift Card Theme (like Birthday, Anniversary, Christmas, etc.), enter the Card Amount, write a Personal Message, and Recipient Details (Name, Email Address, Phone Number).

As soon as the User enters the Receiver’s details, they can tap "Pay Now" to proceed with payment.
The user can review the Gift Card before making the Payment.

User can make Payment using Wallet, Cash or Card.
As soon as the payment is completed and the Gift Card is sent to the recipient, Payment Confirmation will appear on the screen.

Receiver's End - Gift Card Details

As soon as the Gift Card is sent, the recipient will receive an SMS and email.
The User can see the Instructions for redeeming the Gift Card in the SMS and email.

Redeem Gift Card

To redeem the received Gift Certificate, the user needs to go to the ‘My Profile’ section and tap on 'Redeem Gift Card'.
Now, the User can enter the Gift Card Code and claim it.

The Gift Card Amount will be added to User's In-App Wallet.

Free Delivery Promo Codes for Specific Delivery Stores - Pharmacy Delivery

App Owner can set the Promo Code for Specific Stores or for all Stores. Free Delivery Promo code can be ON/OFF.
Having this, the Customer will see that Delivery is Free but in real the Store Pays for it as part of promotion.

Live Tracking of Ambulance Service

Users can now see ‘Live Activities’ on their iPhone’s Lock Screen. On unlocked iPhone devices, live activities are displayed as a Banner.
If the iPhone is unlocked, Ambulance Service progress is displayed along with other details like the Ambulance Number, Model Number, and Profile Picture of the Ambulance Driver.

Ambulance Service live progress is displayed on the iPhone’s Lock Screen along with the Ambulance Number, Model Number, and profile Picture of the Ambulance Driver.
Live updates of the Ambulance Service are displayed on the unlocked iPhone screen too.

Live Tracking of Pharmacy Delivery Orders

Available on iOS devices only, Live Activity is the feature that enables users to check the status of their Pharmacy order without opening the app.
Users can see the current status of their order on the Lock Screen and as a Notification.

The user can see the visuals of the real-time progress of their order, delivery countdown, and the Store’s name.

Users will receive prompt status updates as push notifications from the app once the order is delivered to their address.

Location Wise Push Notifications throughout the System

App Owner will be able to send Push Notification to all Users of selected Location.

Advanced and detailed Service Search

With this new Search Services, a User can Search Services based on keywords and wont have to scroll till end of screen while looking for all Services.

Using Firebase for Mobile Number Verification

Firebase Authentication provides backend Services to authenticate users by verifying their phone number. Using this technology, you can avoid verification of User's Phone Number that uses expensive 3rd party SMS.
User can enter his phone number and verify.

An OTP will be sent to user on his number for verification.

Day Wise Separate Timeslots for Stores - Pharmacy Delivery

User can see the day wise timeslots for any Store they have selected.

Stores can manage the day wise timeslots from their Application. Stores can select Weekdays and Weekend for Stores as per your region's culture.

Order Cancellation by Driver - Pharmacy Delivery

This feature in application in Store Delivery services.
A Driver can also cancel the order for any specific reason.

Driver can choose the reason of the cancellation of Order and then cancel the Order.

Order cancellation by Store - Pharmacy Delivery

A Store can view the order placed by the user.
They can confirm or decline the order as per availability of Items.
Stores can Decline the order by choosing the appropriate reason like Driver not available, Items out of Stock or any other reason.

OTP Verification to Start the Job

User need to provide the OTP to the Medical Expert in order to start the Service.

Medical Expert will then enter the OTP in his Application and start the Service.

Voice Instruction for Delivery Driver - Pharmacy Delivery

User can send the Voice instruction for Delivery Driver while placing the order.
Feature is available in Medicine Delivery App. Customer can leave voice messages instructions for Delivery Drivers.

Delivery Drivers can then listen to the voice instruction and can follow the delivery process accordingly.

Graphical Status of Job / Pharmacy Delivery / Ambulnace in App Notification

This feature shows status of booked Ambulance, Jobs, Ordered Medicine Delivery Patient via Graphical Icons as in App Notifications.

Wallet to Wallet Money Transfer

Looking for a seamless way to make payments easy for your customers and assist the Medical Experts to receive the money directly in their wallet. Then, the wallet-to-wallet money transfer feature will turn out to be a blessing in disguise for your customers and Medical Experts.
Through the pre-integrated wallet present, your customers can smoothly make payment through their wallet and have it sent to the Medical Expert wallet especially if they do not have the change for the services that they have booked.

All that they would need to do is select from the two options present in the wallet to whom they wish to send, the user or Medical Expert and then choose their respective mobile number or email address and then they need to transfer the money from their wallet to the wallet of the Medical Expert.
This feature will surely be a blessing in disguise for your customers and Medical Experts who may be wary of sharing their card details.

Membership Subscription Plan

Admin can define the Membership plan for Medical Expert / Ambulance Drivers / Delivery Drivers like 2 months subscription and 1-week subscription plan.
Medical Expert / Ambulance Drivers / Delivery Drivers can subscribe for the Plans and can provide the Services.

The unique feature that will ensure that no Medical Expert is able to provide their services until they have subscribed to the subscription plans present on the Membership Subscription Plan.
All that the Medical Expert needs to do is enter their application and then tap on My Subscriptions.

Restricting Driver's Fraud

This feature will allow Driver / Delivery Driver to mark status as “Arrived” unless he is in X Meters/Feet distance from the Patient’s Location.
Driver / Delivery Driver will see the message on the Screen as "The Job cannot be started as you are still far from the Location requested by the Patient."

Manage Notification Sounds and Ringtones

With this unique feature, you being the User of the XMedicalAIO App, can modify the notification sounds and respective ringtones of the Medical Expert, Delivery Driver and User Apps.

The notification sounds will include:

New Delivery Request for Delivery Driver
Push Notification & Message Sound for Patient App
Push Notification & Message Sound for Driver / Delivery Driver and Medical Expert App
The VOIP-based (voice over internet protocol) call Sound

All these sounds are already there in the Application itself. However, other sounds may be downloaded from the Admin Panel.

Favorite Driver / Medical Expert

The User can mark the Driver / Medical Expert as favorite from his App. Also, he can remove the Driver / Medical Expert from the favorite list anytime.
In the case when you do the Job with any Medical Expert and you want that Medical Expert again, then mark the Driver / Medical Expert as Favorite.
This feature allows the system to set the Priority in sending the request to all favorite Drivers / Medical Experts first whoever is marked as favorite by the User.

Once the Job is completed the User will be prompted to rate the Job and provide the feedback.
Apart from this, the User will get the option to mark the Medical Expert as a favorite so that next time they got the chance to do the Job again with them.

Mark Store as Favourite - Pharmacy Delivery

So, your customer wants delivery from their favourite store? Don’t worry! With the Mark Store as Favourite feature present on the app of your customer, they can order the items from the stores they feel is the best by simply marking it as a favourite.
This feature will make sure that your customers are always happy when they wish to enjoy items from the store whose delivery they may have liked in the past.

Edit Profile

The User can Update and Edit their profile whenever they like.

The Medical Expert can update and edit their profile whenever they need to.

Wallet integration

user and Medical Expert manage their wallet

The User and the Medical Expert will both have an in App wallet.
This wallet can be recharged or topped up whenever they want.
Users can pay for the Job using Wallet.

manage Vehicles & services

Medical Expert can manage his Services, Vehicle (Ambulance Or Delivery Vehicles), Rates from here.
They can active/deactivate the Services.

Manage Availability

This section helps the Medical Expert manage their availability

This section present on the app of the Medical Expert helps them select the timeslot and the days they are available to offer their services to the customers.

Manage Documents

Medical Experts upload ID documents from panel

The Medical Experts will be able to upload all the documents that are required, such as Experience certificate. from this panel on the app.

Manage Gallery

Medical Expert can manage his Image gallery and can upload the images to showcase to the customers.

Payment

Users & Medical Expert can manage their Credit Card information through this screen. The card detail is NOT stored in the APP or in the App's database. It's stored in the safe vault of the Payment Gateway Company. We just call the card using token and the secure transaction happens on the uber clone App.
Users and Medical Expert can top up their wallet too.

Multiple credit card management

User will have facility to add / save multiple cards in the App.
They can make payment from any Card and can delete if needed.

Booking History

User can view all his Past and also upcoming Bookings.
Upon tapping on the list, the detail and invoice of past booking can be viewed.

Medical Expert can view all his past and also upcoming Bookings.
Upon taping on date on calendar, Medical Expert will be able to view summary of that day including Total earnings, Average Ratings, Completed Jobs. And can then tap on any Booking to view it's detail and invoice.

Waybill

The Waybill for the Driver will be displayed here with all the necessary details.

Notifications

User can view list of Notifications added by the Administrator of the App.

Emergency Contacts

The App allows the Users as well as the Medical Experts to list up to 5 emergency contacts who can be reached through an alert instantly.

Promo code

App Owner will be able to create Promo code Specific to Target Location. Only Users belongs to that location can use that promo code.
This section offers users with a coupon that they can apply for the next service that they book and empowers them to choose from any one of them.

Feedback

The User as well as the Medical Expert will be able to provide feedback about their experience with each other. They can give a star rating or write a review.

Invite Friends & Manage Bank Detail

user and Medical Experts upload their bank details and invite friends to download app

Medical Expert can upload their bank details from this panel on the App.
Users and Medical Experts will also be allowed to invite friends to download and start using the Application.

Earning Statistics

Medical Expert monitor earning they have made

The Medical Experts will be able to monitor how much earnings they have made over a stipulated time duration.

Other Information Screens

Information like About Us, Privacy Policy, Terms and Conditions, Contact US and FAQ.

This panel will give you all the other relevant information like About Us, Privacy Policy, Terms and Conditions, Contact US and FAQ.

Facebook & Google Ads integration

Using this feature, the site owner can put the Facebook advertisements in the apps and generate revenue from it.

Using this feature, the site owner can put the Google Ads in the apps and generate revenue from it.

Contact Us & Help

Users and Medical Experts can contact App Administrator through the Contact Us Page.
They can also check the FAQ's for detail.

All In One Medical App

Step by Step Graphical Flow Of All In One Medical App

Loading Screen

App Introduction Screen

Application Login

Touch Id / Face ID Login (For Android Phone Users)

Face Id Detection (For iPhone Users)

Registration

Application Menu

Landing Screen - Medical Services On Demand Application

Component 1 - Book An Appointment

Manage Services - Medical Experts App

Profile and Booking Summary - Patient App

Job Request Accepted

Internal Chat between User, Medical Expert and Store

VOIP based Call masking

VIDEO CALL

Medical Expert Arrives at Service / Job Location

Service / Job started

Service / Job completed

Add Prescption - Medical Expert App

Medicine Name

Medicine Time

To be Taken

Duration

Important Note (Optional)

View Prescption

Additional Charges

Invoice Summary

Reviews and Ratings

Payment

Component 2 - Video Consultation

Medical Experts List

Service / Job Request Accepted

Start Service

Video Consultation

Invoice Summary & Review

Payment

COMPONENT 3 - Other Services

Pharmacy Delivery

Placing Order for Medicines

User Flow of Ordering the Medicines

After User Places Order

Tracking the Order

Order Assignment to Delivery Driver

Order Processing

Status of Delivery Driver

Last Leg of Delivery

Order Delivered Successfully

Reviews and Ratings

Book An Ambulance

Ambulance driver Gets Online and Start Accepting Request

Sending Ambulance Request

Ambulance Driver Arriving

Ambulance driver Arrives at Location

Ambulance Service Begins

Ongoing Ambulance service

Ambulance service Completed

Invoice Summary & Review

Payment

Vet Booking

Other Features

Wallet Voucher

OTP verification via WhatsApp

Send Gift Card

Receiver's End - Gift Card Details

Redeem Gift Card

Free Delivery Promo Codes for Specific Delivery Stores - Pharmacy Delivery

Location Wise Banners throughout the System

Live Tracking of Ambulance Service

Live Tracking of Pharmacy Delivery Orders

Location Wise Push Notifications throughout the System

Advanced and detailed Service Search

Using Firebase for Mobile Number Verification

Day Wise Separate Timeslots for Stores - Pharmacy Delivery

Order Cancellation by Driver - Pharmacy Delivery

Order cancellation by Store - Pharmacy Delivery

OTP Verification to Start the Job

Voice Instruction for Delivery Driver - Pharmacy Delivery

Graphical Status of Job / Pharmacy Delivery / Ambulnace in App Notification