Step by Step Graphical Flow Of Car Wash on Demand App
Loading Screen
Car Owner App
- As the User opens the app, he is greeted with a pleasant and well designed splash screen. This screen stays on for about 2 to 3 seconds while displaying your logo and your App’s name.
- As the Car Wash expert opens the app, he is greeted with a beautifully designed splash screen that bears your logo and App’s name. This screen stays on for about 2 to 3 seconds.
Car washer App
Introduction Screen
- With this Screen, the Car Owner can flexibly choose the Language as well as currency of their choice. They can also login or register through this Screen.
- With this Screen, the Car Washer can choose the Language and Currency of their choice flexibly. They can also login or register through this Screen.
Login & Registration
- This screen permits the Car Owners to log in into the App using any Gmail, Facebook or Twitter account.
- They can also register by providing their email address or phone number.
- In case the user forgets their password, they can recover their account using this screen.
- With the help of this screen, the Car Washer can easily log in and register into the App using their any Gmail, Facebook or Twitter account.
- As an alternative, they can also register themselves on the App providing their email address or phone number.
- In case the Car Washer forgets their password, they can regain their password with this screen.
Application Menu / Profile
- A simple and effective design intuitively allows the users to access the important features on the profile of the User. They can see their Profile photo and wallet balance right on top along with the Edit button.
- The Car Washer gets a unique and seamless panel to manage edit and view their profile from this screen. They can add/modify/update their bank details, documents, manage jobs, manage availability and much more from here. They will also be able to see their profile picture along with their wallet balance and the Edit button right on top.
Verification screen (Mobile & Email Verification)
- Car Owner's & Car Washer's will need to verify their Mobile Number via OTP received via SMS.
- And also verify the email account via Code sent to Car Owner's email account. This step is set to avoid fake registrations & spamming's.
Choose the type of car Wash
- The screen displays a list of the different services like Classic Washing, External washing etc. These Categories are manageable by Admin.
- User can select multiple Services at a time.
User selects the Service needed and the location where the service is needed.
- This screen will allow the Car Washer to go “Online” in order to start accepting jobs.
- If the Car Washer does not want to get Job Requests, he can turn his availability to “Offline”.
- This screen will also show the Car Washer their mentioned work address along with the radius of Job Requests.
Car Washer can get online and set his availability from right here
book a car washer
- Based on selected Categories/Services, list of nearby Car Washer will be displayed.
- User can filter the list based on Services they want.
Choose nearby available Car Washer.
Manage Services
- Car Washer can manage the Services he is offering. He can define the rates for the services he is providing.
Manage Services from Application.
- User can select any Car Washer and can see his Profile details.
- User can see the Services offered by that Car Washer.
- User can select multiple services from same Category and same Car Washer in one go.
- He can add special instructions for Car Washer and can select Quantity. User can select the number of Services User want to get done.
View Car Washer Profile
- User can see the Gallery Images uploaded by the Car Washer.
- User can see the Reviews of selected Car Washer.
View Gallery and Reviews
- The User can simply click on their choice of payment.
- If they Choose Cash option, they pay cash directly to the Car Washer and if they choose the “Pay Online” option, they can pay using their Credit or Debit cards.
The User can now choose the payment method that suits them best from Cash or Card.
- User can choose the option whether he wants the Car Wash at his location or Car Washer's location only if the Car Washer opt to go to User's place.
- Car Washer can choose the option to work at any location.
- Once book now button is clicked, a request will be sent to selected Car Washer.
- The selected Car Washer will receive a notification on their mobile with countdown screen. They will have option to Accept/Decline the incoming Job request. They can also see the Job details before accepting the request.
Job Request Accepted
- As soon as the Car Washer accepts the Job request, the Job will be added to ongoing Jobs.
- User can see the status of ongoing Job anytime.
- Car Washer can track the Job location in Map.
- Car Washer anytime can call, message or cancel the Job. He can also see special instructions if any.
Internal Chat between Car Owner and Car Washer
The Car Washer and Car Owner can start to chat with each other as soon as the request is accepted by the Car Washer and until the Job begins.
VOIP based Call masking
VIOP based calling completely eliminates the need to make additional payment for Call Masking. With the help of this feature, Car Owner and Car Washer can make calls to each other over the internet. This means their phone numbers are neither required nor displayed.
Car washer reaches the Job location
- Car washer will mark Job status as "Arrived" once he has arrived at Job location and Slide the button to start the Job once the Car Washer is ready to start the Job.
- Car washer will mark Job status as "Arrived" once he has arrived at Job location and Slide the button to start the Job once the Car Washer is ready to start the Job.
- User will get a notification saying that Car Washer has reached to Job location.
Car washer Uploads Photo before Car wash
- Car washer can upload the car image before the Car wash.
Job started
- User will receive a notification that the Job has started and in progress.
- Car Washer & Car Owner both can track the Job progress.
Car washer Uploads Photo After Car wash
- After the car washer has completed washing the car, he then takes a picture of the car and adds it to the application. Thereby the User can see the difference between before and after.
Job completed
- Upon this, the User will see in-app notification that the Job is completed.
- Once the Job has completed, the Car Washer will Slide the button to end the Job. Car Washer can add the additional charges if any.
Invoice Summary
- Once the Job is completed, the invoice summary will be displayed on the User's screen.
- Once the Job is completed, the invoice summary will be displayed on the Car Washer's screen.
- And upon clicking on "Collect Payment" button, the money will be AUTO deducted from the Credit Card of the User. In-case the, the User choose to pay by cash, he will hand over cash to the Car Washer. The Car Owner & Car Washer can also rate the each other.
HOW THE BOOK LATER OPTION WORKS
- Car Owner can select the booking option as Now or Later.
- Car Owner can select date & time when he wants the Job to be done.
- Car Washer can also set his availability from his on demand Car Washer apps.
- The Car Washer who are available on selected time will get the request from Users.
- Car Owner can see confirmation message on the App.
- On the other side the Car Washer who is available on selcted time slot will receive the request. Car Washer can accept/decline the request.
Wallet integration
- The Car Owner and the Car Washer will both have an in App wallet.
- This wallet can be recharged or topped up whenever they want.
- Car Owner can pay for the Job using Wallet.
Wallet to Wallet Money Transfer
- Looking for a seamless way to make payments easy for your customers and assist the Car Washer to receive the money directly in their wallet. Then, the wallet-to-wallet money transfer feature will turn out to be a blessing in disguise for your customers and Car Washer.
- Through the pre-integrated wallet present, your customers can smoothly make payment through their wallet and have it sent to the Car Washer’s wallet especially if they do not have the change for the services that they have booked.
- All that they would need to do is select from the two options present in the wallet to whom they wish to send, the Car Owner or Car Washer and then choose their respective mobile number or email address and then they need to transfer the money from their wallet to the wallet of the Car Washer.
- This feature will surely be a blessing in disguise for your customers and Car Washers who may be wary of sharing their card details.
Membership Subscription Plan
- Admin can define the Membership plan for Car Washer like 2 months subscription and 1-week subscription plan.
- Car Washer can subscribe for the Plans and can provide the Services.
- The unique feature that will ensure that no Car Washer is able to provide their services until they have subscribed to the subscription plans present on the Membership Subscription Plan.
- All that the Car Washer needs to do is enter their application and then tap on My Subscriptions.
Favorite Car Washer
- The Car Owner can mark the Car Washer as favorite from his App. Also, he can remove the Car Washer from the favorite list anytime.
- In the case when you do the Job with any Car Washer and you want that Car Washer again, then mark the Car Washer as Favorite.
- This feature allows the system to set the Priority in sending the request to all favorite Car Washers first whoever is marked as favorite by the User.
- This way Car Owner gets the chance to book the Job with any specific Car Washer.
- Once the Job is completed the User will be prompted to rate the Job and provide the feedback.
- Apart from this, the Car Owner will get the option to mark the Car Washer as a favorite so that next time they got the chance to do the Job again with them.
Edit Profile
- The Car Owner can Update and Edit their profile whenever they like.
- The Car Washer can update and edit their profile whenever they need to.
Manage Documents
- The Car Washers will be able to upload all the documents that are required, like Experience certificate etc from this panel on the app.
Manage Gallery
- Car Washer manage the Gallery that he wants to show in his Profile like before after photos etc.
Payment Options
- Car Owner & Car Washer can manage their Credit Card information through this screen. The card detail is NOT stored in the on demand Car Washer APPs or in the App database. It's stored in the safe vault of the Payment Gateway Company. We just call the card using token and the secure transaction happens on the App.
- Car Owner & Car Washer can top up their wallet too. User can pay through wallet for the Job done.
- Commission of Cash Job gets deducted from Car Washer's Wallet.
Bookings History
- Car Owner can view Past Jobs and its Invoice details.
- Car Owner can view status of Upcoming Jobs (whether its accepted by provider or delined). If it is declined by the Car Washer then User can rebook the Job for some other provider.
View Past and Upcoming Jobs.
- Car Washer can manage pending Jobs by accepting it or declining.
- Car Washer can view his JOb history date wise.
Car Washer manages his Pending, Upcoming and Past Jobs.
Notifications and Newsfeed
- The News Feed and Notifications section will enable the Car Owners to look at different promotional content that is given on the Car Washer App. They will also be given notifications.
Manage Notification Sounds and Ringtones
Using this unique feature, you the owner of this expansive Car Washer app can manage the notification sounds and respective ringtones of the Car Washer and the customers respectively.
The notification sounds may include the request sound for the Car Washer and Car Owner, notification sound for the Car Washer including the message and notifications, notification sound for the Car Owner including the message and notification and finally, the VOIP based (voice over internet protocol) call.
All these sounds are already present in the solution itself. However, other sounds may be downloaded from the admin panel.
Promo code
- Admin can add different offers promo code.
- Car Owner can avail any discount offer by entering the Promo Code.
Emergency / Panic Buttton
- Panic/Emergency Button in Car Washer on demand Apps takes care safety. Car Washer & Car Owner can simply click on panic icon while they sense any threat or danger while Job is going on. Immediately a SMS will be sent to their Emergency Contacts with their real time location. And if they want, they can even contact their local Police on single click.
- Upto 5 emergency contacts can be added to your list
Advertisement Banners
- Showcase your offers and promotions on the Home screen of the App. When the users open the App, they can see your advertisement.
- You can keep advertisement, promotional content and any kind of information that you want to highlight about the App right here.
Car Owner & Car Washer Feedback
- User can provide feedback for Car Washer for each Job. All feedback will be listed here.
- Car Washer can provide feedback for User for each Job. All feedback will be listed here.
Invite Friends & Manage Bank Detail
- Car Washer can provide his Bank details in order to get his earning from Admin.
- Car Owner & Car Washer can invite their friends to join the on demand service apps. They simply click on Invite Friends and their Referral Code along with invitation message will be sent to their selected contacts through WhatsApp, Gmail, Skype, Facebook, etc. An easy way for them to earn and best way you to get more Car Owners.
Earning Statistics
- Car Washer can view their Jobs and earnings in graphical / statistical format.
Other Information Screens
- This panel will give you all the other relevant information like About Us, Privacy Policy, Live Chat, Terms and Conditions, Contact US and FAQ.
Contact Us & Help
- There will be help and contact Pages on the Service Apps like Carwash.
- The administrator will be able to Edit the Information Pages from back end.
