General Features

Food Delivery
App Package

A.

Deliverables

Native iOS Customer App

Native Android Customer App

Customer Web Panel

Native iOS Delivery Driver App

Native Android Delivery Driver App

Delivery Driver Web Panel

Native iOS Restaurant App

Native Android Restaurant App

Restaurant Owner Web Panel

Android Kiosk App for Food Ordering (Optional)

Main Responsive Website

Food Ordering from Website

Dispatcher / Manual Booking panel

Billing / Accounts Administrator Panel

Administrator Web Panel to manage all Apps & Web Systems, Payments, Rates, Customers, Drivers, Restaurants, Reports, Settings, etc

B.

Businesses that can use this System

Any One

C.

Flow Diagram

D.

ADDITIONAL USEFUL APPS

Kiosk Android Food Ordering App

E.

Major Features

iOS Apps Submisstion/Installation to iTunes Store

Android Apps Submisstion/Installation to Google App Store

Support for Bugs

1 Year

Licensed Source Code - Open for all modifications

Available & Included

Lifetime License

Text and Banner Changes for 1 Week

Free Languages along with English (No additional charges for R2L Language Integration)

25 Languages

Free Currencies along with USD

25 Currencies

White Labelling/Branding - Adding your Logo & Name to the Apps

Free Annual Upgrade

2 Years

Changing the color theme of Web & Apps as per your Logo 1 Primary color

Removing our Name, References as Developer of the Apps

Single App can be configured to be used in Multiple Countries

Payment Gateway Integration

1 Method from 1 Payment Gateway of your Choice will be integrated into the Apps for Free.
Below is the List of Famous Payment Gateways available for all Major Countries. Choose 1 Payment Gateway available in your Country and we'll Integrate it for you. Eg. If you are from USA, you can go with Stripe. For Botswana, go ahead with Paygate.

Pre-Integrated Payment Gateways

Token Based Payment Gateway

Country

Payment Gateway

Botswana

Paygate

Brazil

Zoop
Iugu
Payu
Paymentez

Chile

Payu
Paymentez

Colombia

Payu
Paymentez

Ecuador

Paymentez

Egypt

PayMob

Ghana

Paygate

Kenya

Paygate

Malasiya

Senangpay

Mauritius

Paygate

Mexico

Payu
Paymentez

Namibia

Paygate

Nigeria

Paygate

Oman

Ompay

Philippines

Paymaya

Poland

Espago

Romania

Payu

Saudi Arabia

Telr

Singapore

Omise

South Africa

Paygate

Switzerland

Oonex

Tanzania

Paygate

Thailand

Omise

Trinidad and Tobago

PowerTranz

Turkey

Iyzico
Payu

Turks And Caicos Islands

Plugnpay

Uganda

Paygate

USA

Squareup
Stripe

Venezuela

Paymentez

Zambia

Paygate

Zimbabwe

Paygate

World Wide

Stripe

Non-Token Based Payment Gateway

Country

Payment Gateway

Angola

Bai Paga
ProxyPay

Cyprus

NestPay

Dubai

Payfort

Egypt

Payfort

Ghana

Flutterwave

Indonesia

Xendit

Jamaica

Wipay

Jordan

Payfort

Kazakhstan

Paybox

Kenya

Flutterwave

Kyrgyzstan

Paybox

Lebanon

Payfort

Libya

Fawry cash

Malaysia

Toyyibpay

Nepal

Khalti

Nigeria

Flutterwave

Oman

Thawani

Philippines

Paymongo
Gcash

Qatar

Payfort

Russia

Paybox

Saudi Arabia

Payfort

South Africa

Flutterwave

Yemen

Floosak

World Wide

Stripe

Mobile Money Payment Gateway

Country

Payment Gateway

Bamako Mali

Orange Money

Benin

MTN Mobile Money

Cameroon

MTN Mobile Money

Congo

MTN Mobile Money

Eswatini

MTN Mobile Money

Ghana

MTN Mobile Money

Guinea-Conakry

MTN Mobile Money

Ivory Coast (Côte d'Ivoire)

MTN Mobile Money

Kenya

mPesa Mobile Money

Liberia

MTN Mobile Money

Rwanda

MTN Mobile Money

Senegal

Orange Money

Tanzania

mPesa Mobile Money

Uganda

MTN Mobile Money

Zambia

MTN Mobile Money

World Wide

Stripe

* Above details may change.
Please Consult with your Preferred Payment Gateway Company to make sure they are Available and Provide Services in your Country.

Advanced Marketing & SEO support at discounted rates for 1 Year

Dedicated Support via Support System

Availability of Technical Project Manager through Skype and Whats App Text Chat

Availability of Technical Project Manager through Skype Calls

Availability of Technical Project Manager through Phone Calls

Availability of Technical Project Manager through Emails

Allotment of dedicated Project Manager throughout the Set up and Launch Process

Twilio SMS Gateway Pre Integrated (For Worldwide Usage)

Local SMS Gateway Integration (if Twilio doesnt work in your country or you dont prefer it)

Android Store Designer Screens

App Store Designer Screens

Unlimited Restaurants

Unlimited Delivery Drivers

Unlimited Users

Enhancements start at 10 USD Hourly Rate

F.

Food Delivery Features

Customer App

Registration with Email, Phone number, Facebook or Google Account

Login using Email or phone number (Or login using Fingerprint or Face ID. This is a Paid Add On)

OTP Verification for a New User

Filter & Search nearby Restaurants

View Restaurant details, Items & Rating/Reviews

Add Items to Cart

Custom Product (Add extra Toppings)

View & Edit Cart

Add Address (Add unlimited number of Delivery Addresses)

Food Order here can be

Pick up from Restaurant / Take Away
Deliver At Home
Deliver At Home but Contact Less Delivery (Only when payment is done online)

Add Voice Instructions for Delivery Drivers

Give Tip to Driver

Add Instructions for Restuarant if any

Apply Coupon if any

View Invoice and Booking Summary

Make Payment (Cash, Online Credit Card & In-App Wallet Payment Options)

Scan Credit Card for Payment

Add Multiple Cards

Check Wallet Balance Before placing order

Track Your Order Status

Live Tracking of Delivery Driver

Estimated Time Calculation

Internal Text Chat between Driver & Customer

Call Delivery Driver

VOIP based Call masking

Provide Advanced Reviews / Ratings to Delivery Drivers and Restaurants/Stores

Mark Restaurant as Favorite

Manage Orders

Manage Profile

Manage Language and Currency

Manage Wallet Money

Manage Favorite Locations

Enable or Disable Fingerprint ID / Face ID

Delivery Driver App

Registration with Email, Phone number, Facebook or Google Account

Login using Email or phone number (Or login using Fingerprint or Face ID. This is a Paid Add On)

OTP Verification for a New User

Upload required Documents & Vehicle Documents

Manage Availability (On / Off)

Receive Food Delivery request from Restaurant

Accept / Reject Request

Pick Up order

Track Delivery Location

Manage Wallet (In order to receive Cash Orders)

Manage Profile

Manage Vehicles

Manage Documents

Manage Language and Currency

Adjust Driver Cash Job commission from Wallet

View Order History

View User's Feedback / Ratings

Rate User

Manage Bank details

View Earning Reports

Enable or Disable Fingerprint ID / Face ID

Restaurant App

Registration with Email, Phone number, Facebook or Google Account

Login using Email or phone number (Or login using Fingerprint or Face ID. This is a Paid Add On)

Manage Availability (On / Off)

Manage Orders

Manage Restaurant details

Set Business Hours

Setting Stock Availability (Available / Not Available) from the Apps

Assign Delivery Driver. Here you can have

Your Own Delivery Drivers
Approved Freelance
Market Place Delivery Drivers

Track Order

Configure Restaurant's Documents per your target Country

KOT Print via Bluetooth printer in Android Food Delivery App of Restaurant

Enable or Disable Fingerprint ID / Face ID

Manage Bank details

View Earning Reports

General Features

Manage Password

Advertisement Banners

Internal In App Wallet Integration

Wallet to Wallet Money Transfer

"Internal Text Chat between Driver & User

Realtime Chat with Support Team (Live Chat)

News Feed

Push Notifications for All Users

Email Notifications to Customers & Driver

Feedback and Rating System

In-App Notifications

Promo Code and Referral Reward

Invite friends and referral system

Navigation using Google map and Waze

Newsletter Subscribe

G.

Web Panel Features

Interactive Home Page

Multilingual

Login Using Email or Phone Number

Login Using Facebook or Gmail accounts

Registration of Customer, Driver, and Restaurant

Seperate Panels for Customer, Driver, and Restaurant

Attractive Dashboard

Booking of Food Delivery through Website

View Booking Summary

Manage Verification Documents

Manage Vehicles (Delivery Vehicles)

View Wallet Transactions

View Earning Report

Manage Scheduled Bookings

Manual Booking through Restaurant Panel

Management of Food Items from Restaurant Web Panel

Manage Restaurant details and Working Hours (This is for Restaurant)

Manage Orders

Edit Profile

Manage Password

6 Information Pages - Text and Images can be managed from Admin Panel

H.

Admin Panel Features

Attractive Dashboard

Graphical Statistics / Reports

Admin Rights & Roles

Manage Users

Manage Drivers

Manage Restaurant- Food Items, Orders, Earnings, etc.

Manage Delivery Vehicles

Manage Delivery Preference as Business Model (Allow - Disallow : Contact Less Delivery, Door to Door Delivery, Take Away Orders etc)

Manage Orders

Manual Ordering from Admin Panel

God’s View

Heat View

View/Manage Payments

View/Manage Commission

View Earning Reports

Referral Report

Wallet Report

Driver Log Report

Manage Geo Fence Location

Restrict crime prone areas: Geo Fencing

Manage Language Labels

Manage Email & SMS Templates

Manage Currency rates

Manage Documents required From Users

Manage Surcharges

CSV export for Major Reports

Manage Promocodes

Manage Advertisement Banners

Manage Information Pages

"Manage Contact Page

Advanced Auto Backup Features

Mass Push Notification from Admin Panel

Real time Currency Rates

Manage Notification Sounds and Ringtones

Block Fraud Users

I.

PAID ADD-ONS

Restaurant Items Bulk Import through CSV

Delivery Charges as per Distance

Rounding Off (Rounding Invoice Amount as per Currency)

Email Address Optional (Users can Login & Register via Mobile Number only)

MLM (Multi-Level Marketing) Referral System

System Diagnostic / Error Console - For quick fixes and issues related to Server and App Interface

Tip for Delivery Driver when paid Online via Card / Wallet

Store Wise Commission Set different Commission Rate for each Store.

Day Wise Separate Timeslots Select Weekdays and Weekend for Stores as per your region's culture.

Item Name Searching Allow searching of Restaurant and Items together in Store Search

Voice Instruction for Restaurant Delivery Drivers Customer can leave voice messages instructions for Delivery Drivers.

Order Cancellation option for Restaurant Delivery Driver Restaurant Drivers can cancel Delivery orders if they cannot deliver Food for some reasons.

Graphical Status of Order in App notification This feature shows status of Ordered Food via Graphical Icons as in App Notifications.

OTP Verification to Start the Task Customers to provide OTP to Delivery Drivers to confirm the start of delivery.

Multiple Delivery in Stores Delivery Driver to ""Deliver"" more than 1 Order from same Store/Restaurant in 1 go.
Delivery Driver to ""Deliver"" more than 1 Order from different Store/Restaurant in 1 go.

Restricting Delivery Driver’s Fraud We have added a new Feature that will not allow the Delivery Driver to mark status as “Arrived” unless he is in X Meters/Feet distance from the Store Pickup Location. We have been receiving complaints about Delivery Drivers marking status as “Arrived” even when they are far from Store Pickup Location to trouble Users.

Re-Assign Delivery Driver for Store OrdersIn this feature, the App Owner can Assign/Re-Assign Delivery Driver to an Order. Assigning / Re-Assigning Feature Driver is required when the Order is ready for Delivery but there are no Delivery Drivers available for Delivering the Order due to below reasons: - No Delivery Drivers is Available/Online near to Store/Restaurant - Delivery Drivers are available but they all rejected the Delivery Request - Delivery Driver Cancels the Delivery after confirming and accepting the Delivery Order

Restaurant menu multiple options/Toppings Allow Restaurant owners to add multiple Toppings and Options for each Food Item. Let us explain the depth of Options and Toppings with an example of Pizza. Below options can be set and sold with the Pizza. Customer will have to pay additional cost for the available Options on top of Pizza’s Cost:
Margherita Pizza Cost : 15 USD
Customer can select the Size: Small - 15 USD, Medium - 25 USD, Large - 30 USD
Customer can select the Base: Thin Crust - 5 USD, Soft Crust - 5 USD, Pan - 5 USD
Customer can select the Toppings: Tomato - 2 USD, Onion - 2 USD, Cheese - 3 USD

Free Delivery Promo Codes for Specific Stores App Owner can set the Promo Code for Specific Stores or for all Stores. Free Delivery Promo code can be ON/OFF. Having this, the Customer will see that Delivery is Free but in real the Store Pays for it as part of promotion.

Advanced Rating Flow for Delivery Drivers and Restaurants/Stores Allows user to provide ratings and feedback for the Delivery Drivers and Restaurants/Stores in very detailed way. The feedback will be helpful to Restaurant Owner and Delivery Driver to improve their Service.

Location Wise Banners in Store Delivery Components App Owner will be able to create Application’s Home Page Banner’s Specific to Target Location. User will see Banner according to the Location Address in User Application Home Page Screen.

Location Wise Push Notifications throughout the System App Owner will be able to send Push Notification to all Users of selected Location.

Location Wise Promo Code App Owner will be able to create Promo code Specific to Target Location. Only Users belongs to that location can use that promo code.

Cookie Consent Popup throughout the System Cookie Consent Popup is for alerting users about the use of Cookies on your website to comply with GDPR & EU cookie Directive. You can disable it from Back End if you don't need it.

Using Firebase For Mobile Number Verification through the System Firebase Authentication provides backend Services to authenticate users by verifying their phone number. Using this technology, you can avoid verification of User's Phone Number that uses expensive 3rd party SMS.

SKU Code For Store Delivery Items SKU code is added to help Restaurant/Store owners to identify a specific item when order is received.

Restaurants to upload Pictures of their KitchensRestaurants can upload pictures of their kitchens to let customers know about how they follow best safely and cleanliness processes in their premises.

Login using Face Id and Fingerprint Face ID for iPhone Apps and FingerPrint for Android Apps are added as further new options for login into the Apps. By using this way of login, users don't need to go through the hassle of remembering passwords and usernames during login.

New UI/UX of Signin and Signup Process The updated UI/UX of Sign in and Sign up flow mainly focus on Mobile number and OTP based authentication. This new way doesn't require remembering passwords and usernames during login.

Facebook Pixel Support The Facebook Pixel is a 3rd party analytics tool which helps to measure the effectiveness of advertising by understanding the actions people take on websites and apps. It helps to track conversions from Facebook ads, optimize ads, build targeted audiences for future ads and remarket to people who have already taken some kind of action on your website and apps.

Multiple Credit Card Management Users/Provider can now manage multiple credit cards in the Apps. They can add and remove new cards as per their requirement.

Video Call optionAlong with phone call and text chat option, User and Driver can also use the Video call option to communicate with each others.

Facebook Ads integration Using this feature, the site owner can put the Facebook advertisements in the apps and generate revenue from it.

Google Ads integration Using this feature, the site owner can put the Google Ads in the apps and generate revenue from it.

Food Item photo with video & multiple images This feature allows restaurant/stores to upload video of items along with multiple images to provide users a clear vision of how that food item or other store item looks like.

J.

Advanced Paid Add-Ons - Jan 2025
(Available from 1st Jan 2025)

Gift Certificate Your users can now send Gift Cards to their friends and family members, which they can Redeem and use to Order Food Online from their favorite restaurants. They can choose the Theme of the card and the Amount they want. Also, they can Preview the Gift Card before sending it.

Available as
Paid Add-On

Improved Admin Panel Dashboard We have improved our Admin Panel’s Left Menu, Dashboard, God’s Eye view, and Overall UI/UX to ensure that you can seamlessly Control and Manage your Business.

Available as
Paid Add-On

Latest UX/UI Design Let your Users Experience One-click Food Ordering Convenience with our On-demand App. Designed on Figma, our latest UI/UX Design is meant to reimagine your Online Food Delivery Business swiftly.

Available as
Paid Add-On

K.

Advanced Paid Add-Ons - June 2025
(Available from 1st June 2025)

Live Activity - Current Status of Food Delivery in Notifications Your iPhone users can now see the Current Status of their Order on the Lock Screen. The Live Activity feature displays the Real-time Status of the Order, including ETA, in an Interactive Notification Bubble.
Note: Available only for iOS Apps.

Available as
Paid Add-On

L.

Paid Add-On - Round Accounts Algorithm

Google Maps & Google API's With our "Round Accounts" Algorithm, you will get Good Amount of FREE API Calls Credits Per Month from Google.

Available as
Paid Add-On

M.

Advanced Paid Add-Ons - Sept 2025
(Available from 1st Sept 2025)

User Identity Verification We've introduced a new feature that allows Users & Delivery Drivers to securely upload their identity documents directly through the app. This ensures a safer and more trustworthy platform by verifying each user's authenticity.

Available as
Paid Add-On

OTP Via WhatsApp Allow your Users to receive OTP via WhatsApp for Login and Phone Number Verification during Registeration.

Available as
Paid Add-On

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Food Application Pricing

General Features

Pre-Integrated Payment Gateways

For Sales & Technical Support

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