General Features
SHARK
PACKAGE
PACKAGE
A.
Deliverables
Native iOS Customer App
Native Android Customer App
Customer Web Panel
Native iOS Delivery Driver App
Native Android Delivery Driver App
Delivery Driver Web Panel
Native iOS Pharmacy store App
Native Android Pharmacy store App
Pharmacy store Owner Web Panel
Main Website with Medicines ordering from Website
Administrator Web Panel to manage all Apps & Web Systems, Payments, Rates, Customers, Drivers, Stores, Reports, Settings, etc
Dispatcher / Manual Booking Panel
Billing / Accounts Administrator Panel
B.
Businesses that can use this System
C.
Flow Diagram
D.
Major FEATURES
Licensed Source Code - Open for all modifications
iOS Apps Submisstion/Installation to iTunes Store
Android Apps Submisstion/Installation to Google App Store
1 Year Support for Bugs & Issues
Lifetime License
1 Week text and Banner Changes
Upto 10 Free Languages along with English (No additional charges for R2L Language Integration - Like Arabic)
Upto 10 Free Currencies along with USD
White Labelling/Branding - Adding your Logo & Name to the Apps
Changing the color theme of Web & Apps as per your Logo 1 Primary color
Removing our Name, References as Developer of the Apps
Single App can be configured to be used in Multiple Countries
Pre-Integrated Payment Gateways:
- - Stripe Payment Gateway (Worldwide) - Token Method
- - Omise Payment Gateway (Thailand & Singapore) - Token Method
- - Paymaya Payment Gateway (Philippines) - Token Method
- - Zoop Payment Gateway (Brazil) - Token Method
- - Iyzico Payment Gateway (Turkey) - Token Method
- - Iugu Payment Gateway (Brazil) - Token Method
- - Payu Payment Gateway (Brazil, Mexico, Colombia, Chile, Romania, Turkey) - Token Method
- - Paymentez Payment Gateway (Mexico, Ecuador, Venezuela, Colombia, Brazil, Chile) - Token Method
- - Senangpay Payment Gateway (Malasiya) - Token Method
- - Xendit Payment Gateway (Indonesia) - Non Token Method
- - Payfort Payment Gateway (Dubai, Saudi Arabia, Qatar, Egypt, Lebanon, Jordan) - Non Token Method
- - Paybox Payment Gateway (Kazakhstan, Kyrgyzstan, Russia) - Non Token Method
"Any one Payment Gateway of your choice from this list.
In-case, you need another Payment Gateway, it will cost additional. Make sure that your preferred Payment Gateway has Lifetime Token Method.
In-case, you need another Payment Gateway, it will cost additional. Make sure that your preferred Payment Gateway has Lifetime Token Method.
One Free Upgrade in next 1 Year
Advanced Marketing & SEO support at discounted rates for 1 Year
Dedicated Support via Support System
Availability of Technical Project Manager through Skype and Whats App Text Chat
Availability of Technical Project Manager through Skype Calls
Availability of Technical Project Manager through Phone Calls
Availability of Technical Project Manager through Emails
Allotment of dedicated Project Manager throughout the Set up and Launch Process
Twilio SMS Gateway Pre Integrated (For Worldwide Usage)
Local SMS Gateway Integration (if Twilio doesnt work in your country or you dont prefer it)
Android Store Designer Screens
App Store Designer Screens
Unlimited Stores
Unlimited Drivers
Unlimited Users
10 USD Hourly Rate for all kind of enhancements
E.
Pharmacy App Features
Customer App
Registration with Email, Phone number, Facebook & Google Account 
OTP Verification for a New User
Filter & Search nearby Pharmacy stores
View Store details along with Rating/Reviews
Add Items to Cart
View & Edit Cart
Add Address (Add unlimited number of Delivery Addresses)
Upload Prescription (You can also select from previously uploaded Prescription)
Medicine Order here can be:
- - Pick up from Store / Take Away
- - Deliver At Home
- - Deliver At Home but Contact Less Delivery
View Invoice and Booking Summary
Make Payment (Cash, Online Credit Card & In-App Wallet Payment Options)
Check Wallet Balance Before placing order
Track Your Order Status
Live Tracking of Delivery Driver
Estimated Time Calculation
VOIP based Call masking
Mark Store as Favorite
Manage Orders
Manage Profile
Delivery Driver App
Receive Medicine Delivery request from Store
Accept / Reject Request
Manage Availability (On / Off)
Pick Up order
Track Delivery Location
Manage Wallet (In order to receive Cash Orders)
Manage Profile
Manage Vehicles
Adjust Driver Cash Job commission from Wallet
Configure Drivers Documents per your target Country
Configure Vehicle's Documents per your target Country
View Earning Reports
Store App
Manage Orders
Manage Store details
Manage Pharmacy Products
Assign Delivery Driver. Here You can have
- - Your Own Delivery Drivers
- - Approved Freelance - Market Place Delivery Drivers
Track Order
Configure Store's Documents per your target Country
General Features
Manage Password
Advertisement Banners
Wallet to Wallet Money Transfer
Realtime Chat with Support Team
News Feed
Push Notifications for Users
Email Notifications to Customers & Driver
Feedback and Rating System
Surge Pricing
In-App Notifications
Promo Code and Referral Reward
Invite friends and referral system
Navigation using Google map and Waze
Newsletter Subscribe
F.
Web Panel Features
Interactive Home Page
Multilingual
Login Using Email
Login Using Facebook or Google Account
Registration of Customer, Driver, and Store
Seperate Panels for Customer, Driver, and Store
Attractive Dashboard
Booking of Medicines Delivery through Website
View Booking Summary
Manage Verification Documents
Manage Vehicles (Delivery Vehicles)
Manage Wallet Money
View Earning Report
Manual Booking through Store Panel
Manage Store Items (This is for Stores)
Manage Store details and Working Hours
Manage Orders
Edit Profile
Manage Password
6 Information Pages - Text and Images can be managed from Admin Panel
G.
Admin Panel Features
Attractive Dashboard
Graphical Statistics / Reports
Admin Rights & Roles
Manage Users
Manage Drivers
Manage Stores - Store Items, Orders, Earnings, Store Categories Etc.
Manage Delivery Vehicles
Manage Delivery Preference as Business Model (Allow - Disallow : Contact Less Delivery, Door to Door Delivery, Take Away Orders etc)
Manage Orders
Manual Ordering from Admin Panel
God’s View
Heat View
View/Manage Payments
View/Manage Commission
View Earning Reports
Referral Report
Wallet Report
Driver Log Report
Manage Geo Fence Location
Restrict crime prone areas: Geo Fencing
Manage Language Labels
Manage Email & SMS Templates
Manage Currency rates
Manage Documents required From Users
Manage Surcharges
CSV export for Major Reports
Manage Promocodes
Manage Advertisement Banners
Manage Information Pages
Manage Contact Page
Advanced Auto Backup Features
Mass Push Notification from Admin Panel
Real time Currency Rates
Manage Notification Sounds and Ringtones
Block Fraud Users
H.
Paid Addons available from 1st December 2020
Orange Mobile Money
(Available countries: Botswana, Cameroon, Côte d’Ivoire, Egypt, Guinea, Jordan, Kenya, Mali, Madagascar, Mauritius, Niger, Senegal, and Tunisia)
(Available countries: Botswana, Cameroon, Côte d’Ivoire, Egypt, Guinea, Jordan, Kenya, Mali, Madagascar, Mauritius, Niger, Senegal, and Tunisia)
M-Pesa Mobile Payment Gateway
It will be integrated via Flutterwave.com (Available in Kenya)
It will be integrated via Flutterwave.com (Available in Kenya)
I.
Paid Addons available from 1st December 2020
Store/Restaurant Items Bulk Import through CSV
Delivery Charges as per Distance in Store Deliveries
Rounding Off (Rounding Invoice Amount as per Currency)
Email Address Optional (Users can Login & Register via Mobile Number only)
MLM (Multi-Level Marketing) Referral System
System Diagnostic / Error Console - For quick fixes and issues related to Server and App Interface
Tip for Delivery Driver when paid Online via Card / Wallet
J.
PAID ADD ONS (AVAILABLE FROM 1ST FEB 2021)
Store Wise CommissionSet different Commission Rate for each Store.
Set different Commission Rate for each Store.Day Wise Separate TimeslotsSelect Weekdays and Weekend for Stores as per your region's culture.
Select Weekdays and Weekend for Stores as per your region's culture.Item Name SearchingAllow searching of Stores and Items together in Store Search.
Allow searching of Stores and Items together in Store Search.18+ Age ConfirmationAllow users to upload their Identity Card for purchase of items that require age proof and get verification done.
Allow users to upload their Identity Card for purchase of items that require age proof and get verification done.Face Mask VerificationDelivery Driver needs to upload his selfie every time he starts a Delivery. This is to make sure that he is wearing a mask.
Delivery Driver needs to upload his selfie every time he starts a Delivery. This is to make sure that he is wearing a mask.Safety ChecklistList of safety measures that User and Driver must follow during this Covid Era to be displayed at booking.
List of safety measures that User and Driver must follow during this Covid Era to be displayed at booking.K.
Paid Addons (Available from 1st March 2021)
Voice Instruction for Store Delivery DriversFeature is available in Pharmacy Delivery App. Customer can leave voice messages instructions for Delivery Drivers.
Feature is available in Pharmacy Delivery App. Customer can leave voice messages instructions for Delivery Drivers.Order Cancellation option for Store Delivery DriverStore Drivers can cancel Delivery orders if they cannot deliver Pharmacy for some reasons.
Store Drivers can cancel Delivery orders if they cannot deliver Pharmacy for some reasons.Graphical Status of Order in App notification
This feature shows status of Ordered Pharmacy Delivery to Customer via Graphical Icons as in App Notifications.
This feature shows status of Ordered Pharmacy Delivery to Customer via Graphical Icons as in App Notifications.OTP Verification to Start the Task
Customers to provide OTP to Delivery Drivers to confirm the start of delivery.
Customers to provide OTP to Delivery Drivers to confirm the start of delivery. L.
PAID ADD ONS (AVAILABLE FROM 1st April 2021)
Multiple Delivery in Stores
Delivery Driver to "Deliver" more than 1 Order from same Store/Restaurant in 1 go.
Delivery Driver to "Deliver" more than 1 Order from different Store/Restaurant in 1 go.
Delivery Driver to "Deliver" more than 1 Order from same Store/Restaurant in 1 go. Delivery Driver to "Deliver" more than 1 Order from different Store/Restaurant in 1 go.
M.
PAID ADD ONS (Available from 10th September 2021)
Restricting Delivery Driver’s Fraud
We have added a new Feature that will not allow the Delivery Driver to mark status as “Arrived” unless he is in X Meters/Feet distance from the Store Pickup Location. We have been receiving complaints about Delivery Drivers marking status as “Arrived” even when they are far from Store Pickup Location to trouble Users.
We have added a new Feature that will not allow the Delivery Driver to mark status as “Arrived” unless he is in X Meters/Feet distance from the Store Pickup Location. We have been receiving complaints about Delivery Drivers marking status as “Arrived” even when they are far from Store Pickup Location to trouble Users.
Re-Assign Delivery Driver for Store Orders
In this feature, the App Owner can Assign/Re-Assign Delivery Driver to an Order.
Assigning / Re-Assigning Feature Driver is required when the Order is ready for Delivery but there are no Delivery Drivers available for Delivering the Order due to below reasons:
- No Delivery Drivers is Available/Online near to Store/Restaurant
- Delivery Drivers are available but they all rejected the Delivery Request
- Delivery Driver Cancels the Delivery after confirming and accepting the Delivery Order
In this feature, the App Owner can Assign/Re-Assign Delivery Driver to an Order.
Assigning / Re-Assigning Feature Driver is required when the Order is ready for Delivery but there are no Delivery Drivers available for Delivering the Order due to below reasons:
- No Delivery Drivers is Available/Online near to Store/Restaurant
- Delivery Drivers are available but they all rejected the Delivery Request
- Delivery Driver Cancels the Delivery after confirming and accepting the Delivery Order
Free Delivery Promo Codes for Specific Stores
App Owner can set the Promo Code for Specific Stores or for all Stores.
Free Delivery Promo code can be ON/OFF.
Having this, the Customer will see that Delivery is Free but in real the Store Pays for it as part of promotion.
App Owner can set the Promo Code for Specific Stores or for all Stores.
Free Delivery Promo code can be ON/OFF.
Having this, the Customer will see that Delivery is Free but in real the Store Pays for it as part of promotion.
Location Wise Banners in Store Delivery Components
App Owner will be able to create Application’s Home Page Banner’s Specific to Target Location. User will see Banner according to the Location Address in User Application Home Page Screen.
App Owner will be able to create Application’s Home Page Banner’s Specific to Target Location. User will see Banner according to the Location Address in User Application Home Page Screen.
Location Wise Push Notifications throughout the System
App Owner will be able to send Push Notification to all Users of selected Location.
App Owner will be able to send Push Notification to all Users of selected Location.
Location Wise Promo Code
App Owner will be able to create Promo code Specific to Target Location. Only Users belongs to that location can use that promo code.
App Owner will be able to create Promo code Specific to Target Location. Only Users belongs to that location can use that promo code.
Cookie Consent Popup throughout the System
Cookie Consent Popup is for alerting users about the use of Cookies on your website to comply with GDPR & EU cookie Directive. You can disable it from Back End if you don't need it.
Cookie Consent Popup is for alerting users about the use of Cookies on your website to comply with GDPR & EU cookie Directive. You can disable it from Back End if you don't need it.
Using Firebase For Mobile Number Verification through the System
Firebase Authentication provides backend Services to authenticate users by verifying their phone number. Using this technology, you can avoid verification of User's Phone Number that uses expensive 3rd party SMS.
Firebase Authentication provides backend Services to authenticate users by verifying their phone number. Using this technology, you can avoid verification of User's Phone Number that uses expensive 3rd party SMS.
SKU Code For Store Delivery Items
SKU code is added to help Store owners to identify a specific item when order is received.
SKU code is added to help Store owners to identify a specific item when order is received.